Account Representative

Posted 11 Days Ago
Be an Early Applicant
Farmington Hills, MI, USA
In-Office
Mid level
Information Technology • Software • Cybersecurity
The Role
Processes customer inquiries and orders, coordinates delivery and service matters, manages business bookings, controls inventory and shipment scheduling, and supports client acquisition through sales and promotions. The role develops customer and sales contacts, performs limited sales functions, and coordinates with internal company units to resolve design, delivery, and service needs.
Summary Generated by Built In

We firmly believe that our employees drive the success of the company! With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. We are looking for The Right One to join our team!

What's In It For You?

  • Competitive Salary with Bonus Opportunities

  • Paid Time Off

  • Comprehensive Medical, Dental and Vision Benefits (Low Premiums!)

  • Flexible Spending and Health Savings Accounts

  • 14 Paid Company Holidays

  • 401(k) with Company Contribution

  • Educational Tuition Reimbursement

Summary

Processes customers inquiries and orders and expedites with delivery of products and/or services. Contacts other company units regarding design delivery or service matters. Develops sales contacts and performs limited sales functions. Under supervision performs work that is varied and may be somewhat difficult in nature but involves limited responsibility for final decision, some evaluation, originality or ingenuity required, knows and applies fundamental concepts and procedures, may check work of support or earlier levels of sales or trading workers. Customers are typically domestic.

What You'll Do

  • Contacts other company units regarding design delivery or service matters.
  • Manages the booking of the business.
  • Processes customer inquiries and orders and expedites with delivery of products and/or services.
  • Acquires new clients through sales, promotions, and development.
  • Controls Inventory & scheduling shipments.
  • Develops sales contacts and performs limited sales functions.
  • Under supervision, performs work that is varied and may be somewhat difficult in nature but involves limited responsibility for final decision.
  • Originality or ingenuity is required.
  • Knows and applies fundamental concepts and procedures.
  • Other duties.

What You Need

  • High School Diploma or GED is required
  • Higher education degree such as Associate's Degree or Bachelor's Degree in Business or relevant field is preferred.
  • 3-5+ years of experience in account management, customer service, or commercial support roles


Our company is proud to be an equal opportunity employer! It is the policy and commitment of the company to maintain a work environment that provides equal employment opportunity (EEO) for all its employees and applicants. We are committed to providing equal employment opportunities without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital/domestic partner status, veteran status, disability, genetic information or any other applicable lawfully protected basis. This policy applies to all terms and conditions of employment.

We seek to employ individuals qualified for a position by virtue of job-related educational standards, training, experience, and personal qualifications.

Skills Required

  • High School Diploma or GED
  • Associate's Degree or Bachelor's Degree in Business or a relevant field
  • 3-5+ years of experience in account management, customer service, or commercial support roles
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The Company
HQ: Plano, Texas
193 Employees
Year Founded: 2011

What We Do

Our mission is to be the right partner for Global IT transformation. For over ten years, TTS-US has been successful at utilizing our global IT network by breaking regional, cultural, and language barriers. As a member of the Toyota Group, our resources and collaboration extend world-wide and we are at the forefront of the future of IT: Cybersecurity, Digital Transformation, Infra, Engineering, Connected, and Global Services. As Toyota Group transforms towards evolving into a mobility company, we bring our best practices to North America and our family companies around the globe. We offer a unique opportunity to be part of a small company where each person’s voice and efforts make a difference, while also delivering major impact as our products and services reach millions of customers. We strive to maintain an intellectually dynamic, and culturally diverse environment where we work as a team and everyone has the opportunity to contribute new ideas to the table. Come help us reimagine what mobility can be today and years to come! BENEFITS AND PERKS • Medical health insurance (including dental and vision) • Competitive paid time off and company paid holidays • Comp time for holidays worked • 401k matching program • Company profit sharing • Merit increases and bonus structure • Professional development and education reimbursement • …and more!

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