Account Representative (SMB)

Accelerate your career. Join the organization that's driving the world's technology and shape the future. 

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

This position can be based in Buffalo, NY or Scottsdale, AZ and follows a hybrid schedule, with two remote workdays each week.

Account Representative Overview:

The Account Representative identifies and proactively engages in business and sales opportunities to establish strong customer/vendor relationships and achieve identified sales related objectives.

• Building and maintaining relationships with customers  

• Growth Acquisition

• Manages assigned existing accounts to create strategic plans that enhance reseller go-to-market growth, initiatives, and strategies.

• Generates revenue, drives profit and advance market-share by positioning and selling Ingram's products, programs, and services.  

Key Responsibilities:

• Manages assigned existing accounts to create strategic plans that enhance reseller go-to-market growth, initiatives, and strategies.

• Generates revenue, drives profit and advance market-share by positioning and selling Ingram's products, programs, and services.  

• Maintains contact with account at a high, executive level, focusing on the strategic nature of the relationship.

• Focus on account support within territory that are of significant strategic importance to, and have a major strategic impact on, the long-term success of the organization.

• Tactical selling  

KNOWLEDGE AND SKILLS:

• Possess excellent communication skills written and verbal required.

• Selling skills necessary to identify opportunities, position solutions, and close deals.

• Strong organizational skills and problem-solving agility also required.  

• Moderate knowledge of Excel and Word required.

• Ability to: work as a team member, partner effectively with others, multi-task, respond to rapid change, perform duties with accuracy and with a strong degree of urgency, prioritize and perform work with minimal supervision.

• Able to handle large quantities of information while maintaining a high level of accuracy.  

• Ability to travel when requested.

WHAT YOU BRING TO THE ROLE:

• A high school diploma (or equivalent) required; a bachelor’s degree preferred but not required.

• Minimum of two years previous sales/customer service experience (preferably in a related industry) or one year of technology or distribution experience in a sales, support, or customer service capacity.  These timeframes may vary based on the candidate’s proven track record of successfully performing and demonstrating the level of knowledge/skills/experiences and delivering the results required of this role.     

*This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.

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The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties.  It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.