Where Performance Meets Purpose
Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose.
What You Will Be Doing
As an Account Representative supporting the Collegiate Purchase Program, you’ll serve as a key point of contact for approximately 2,000 collegiate golf team accounts, delivering an exceptional customer service experience while supporting the needs of college golf programs nationwide. In this role, you’ll manage customer inquiries related to performance, availability, program policies, and order status. You’ll ensure accurate and timely order processing, apply program pricing and policies consistently, and coordinate specialized requests across internal departments to deliver seamless service. You’ll also support the Tour Promotions team through project management and administrative coordination, contribute to process improvement initiatives, and assist with the onboarding and training of new team members. Success in this position requires strong attention to detail, sound judgement, effective communication, and the ability to balance competing priorities in a fast-paced, collaborative environment. If you’re passionate about customer service, enjoy building relationships, and take pride in delivering accurate, high-quality work, we’d love to hear from you. This is a Temp to Perm position. This is a temporary, full-time position with the opportunity to convert to a full-time, permanent role.
What You Bring
- Minimum: 2 years of college
- Preferred: Associate’s (AS) or Bachelor’s (BS) degree
- 2–4 years in Customer Service or Golf industry required OR 1 year as an Acushnet Company Associate CSR
- Selling experience preferred
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Our Commitment to You
At Acushnet Company, we are committed to helping our associates thrive both personally and professionally. From the start, you and your family, including domestic partners, will benefit from a comprehensive suite of health and well-being programs. Enjoy the advantages of paid time off, an onsite fitness center, acupuncture, physical therapy, wellness coaches, and more.
Our financial benefits are designed to secure your future, offering a 401k with company match, health savings accounts, and flexible spending accounts.
Additionally, you'll enjoy perks like pet insurance, legal planning, education assistance, and exclusive access to our Associate Store. At Acushnet Company, your performance has purpose, and we're here to support you every step of the way.
Ready to Make an Impact?
Join us at Acushnet Company and be part of a team that values excellence and innovation.
Interview Preparation Questions
- This role supports approximately 2,000 collegiate golf team accounts. Tell me about a time when you managed a large volume of customers or requests simultaneously. How did you prioritize competing needs while maintaining a high level of customer service and accuracy?
- Describe a situation where a customer had a complex issue that required help from multiple departments. How did you coordinate the resolution, communicate updates to the customer, and ensure a positive outcome?"
EEO and Additional Statements
Acushnet Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. EEO Employer/Veteran/Disabled.
Acushnet Company respects the intellectual property and confidential information of third parties. Our policy is that no employee or applicant shall disclose confidential information of a third party to Acushnet Company. Accordingly, please do not include any confidential information of a current or previous employer on your resume or any other materials you provide to us.
Acushnet Company participates is E-Verify. Please click here for more details.
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Skills Required
- Minimum two years of college
- Two to four years of customer service or golf industry experience, or one year as an Acushnet Company Associate CSR
- Associate's or bachelor's degree
- Selling experience
Acushnet Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Acushnet Company and has not been reviewed or approved by Acushnet Company.
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Fair & Transparent Compensation — Pay is considered decent or competitive for many roles, with overtime and occasional bonuses boosting take-home earnings. Feedback suggests a majority feel reasonably compensated, particularly in administrative, selected production, and corporate roles.
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Healthcare Strength — Benefits include broad medical, prescription, dental, life, and disability coverage, plus concierge support and employee-assistance programs. Wellness and mental-health resources are highlighted as complements to core healthcare.
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Retirement Support — Offerings feature a 401(k) with a company match and financial-planning resources, with pension options noted for certain tiers. These components are seen as meaningful parts of the total rewards package.
Acushnet Company Insights
What We Do
Acushnet Company is a global leader in the design, development, manufacture, and distribution of performance-driven golf products, including iconic brands like Titleist and FootJoy.
