Account Relationship Manager – New England Territory

Location: Remote (MA, RI, NH, ME, CT)
Travel: Up to 75%
Company: BloomNet, a division of 1-800-Flowers.com, Inc.

BloomNet is seeking a driven and relationship-focused Account Relationship Manager (ARM) to support and grow our network of florists across the New England region. This is a field-based role ideal for someone who thrives on building strong partnerships, delivering value-driven solutions, and managing a dynamic territory.

As an ARM, you will serve as a trusted advisor to your customers—helping florists maximize their business through BloomNet’s products, services, and programs while driving long-term customer success and revenue growth.

• Build and maintain strong, long-term relationships with florists across your assigned territory
• Conduct regular in-person and virtual meetings to educate customers on BloomNet offerings and drive engagement
• Manage the full sales cycle, including prospecting, consultative selling, negotiation, and contract execution
• Develop and execute a structured follow-up strategy to increase customer retention and program adoption
• Identify growth opportunities within existing accounts and drive incremental revenue
• Stay informed on industry trends, competitor activity, and customer needs to position BloomNet effectively
• Utilize Salesforce to manage pipelines, track activity, and report performance metrics
• Partner cross-functionally with marketing, customer service, and product teams to support client success
• Represent BloomNet at trade shows, industry events, and local market visits
• Share insights and best practices to contribute to a collaborative, high-performing team

• Competitive base salary + performance-based incentives
• Opportunity to represent a well-established, industry-leading brand
• Supportive, team-oriented culture with strong cross-functional collaboration
• Career growth opportunities within the 1-800-Flowers.com, Inc. family of brands

• Bachelor’s degree or equivalent experience
• 2–3 years of experience in outside sales or account management
• Demonstrated success in meeting or exceeding sales goals
• Strong consultative selling skills and a customer-first mindset
• Excellent verbal and written communication skills
• Tech-savvy with proficiency in Microsoft Office Suite and Salesforce
• Bilingual (Spanish) strongly preferred
• Willingness to travel frequently (up to 75%)
• Reliable transportation required

Compensation

The expected salary range for this position is $55,000 to $65,000 annually. Actual compensation will be determined based on experience, skills, internal equity, and other factors permitted by law.

To support our commitment to being an employer of choice, we offer comprehensive and competitive health, wellness, and additional benefits to eligible full-time team members. Benefit eligibility may vary based on location, average hours worked, and length of service.

Benefits may include*:

• Medical, dental, vision, life, and disability insurance for the associate and eligible dependents
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• 401(k) retirement savings program
• Mental health resources and Employee Assistance Program (EAP)
• Paid vacation time (accrued based on hours worked and tenure)
• Paid company holidays
• Employee discount across our family of brands
• Potential eligibility for annual merit-based compensation increases, where applicable

*Exact benefit terms, conditions, and eligibility requirements are governed by official plan documents and applicable law. The Company reserves the right to modify, amend, or terminate benefit plans and programs at any time.