Doxim is the customer communications and engagement technology leader serving financial and regulated industries. With its integrated, SaaS software and document technology solutions, our platform helps clients digitise operations, improve efficiency, and modernise customer experience. With Doxim, clients can communicate reliably and effectively, improve cross-sell and upsell opportunities, and drive increased loyalty and wallet share through personalized omnichannel communications.
Job Definition
Reporting to the Collection Manager, this position will be responsible for providing a full range of support to the AR team including, but not limited to, cash receipts posting, AR deposits to bank, AR collections and some billing responsibilities. Attention to detail, self-motivation and problem-solving skills are essential for success.
Key Responsibilities:

• Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared.
• Drafts correspondence for standard past-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent account holders to request payment.
• Process and record AR transactions, primary focus on daily cash management.
• Answers questions from customers related to invoicing and payment.
• Analyzes postage statements to confirm balances are sufficient for future mailings.
• Prepares weekly consolidated AR report for review by Collection Manager.
• Report on activity to upper management as required.
• Assists in various month/year end procedures as assigned.
• Performs, as assigned, similar or related duties.

Essential skills and experience:

• General accounting experience or proven experience in accounts receivable
• Adherence to laws and confidentiality guidelines required.
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Excellent math ability
• Ability to work independently and in a fast-paced environment.
• Ability to anticipate work needs and interact professionally with customers and co-workers.
• Proficient in Microsoft 365 or related software as well as other accounting software programs

Doxim company encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodation needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.
EOE/M/F/Disabled/Vets
Doxim is an equal opportunity employer and makes employment decisions without regard to race, gender, disability or protected veterans’ status.
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