Account Optimization Manager

Posted 9 Days Ago
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Hiring Remotely in Bangkok, Phra Nakhon, Bangkok, THA
Remote
Entry level
Travel
The Role
Manage and optimize an assigned hotel portfolio by renegotiating supplier conditions, increasing availability and offers, improving rate loading, and prioritizing actions using company dashboard data. The role involves securing new supplier offers, maintaining daily contact with hotel partners, and collaborating with Contracting Managers to improve commercial performance and operational efficiency.
Summary Generated by Built In

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.


JOB DESCRIPTION:

About Us:

HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We bring together local and global brands in accommodation, transport, activities and payments through a network of 300,000 hotels and 60,000 high‑value clients across 140 source markets. Tech‑driven with a customer‑first philosophy, our commercial teams combine deep market knowledge with a global approach and a local touch. Our people—Team HBX Group—are the heart of the company, encouraged every day to move fast, dream big, and make the difference. We believe that our unique combination of tech + data + people sets us apart.

Job Summary:

Working as part of a high-performing, collaborative commercial team, you will continually enhance the competitiveness and availability for sale of the product across an assigned portfolio of hotels to optimize overall performance.
Responsibilities:

  • Renegotiate contracting conditions with our hotel suppliers, to maximize availability, offers, best available rates & loading with the maximum level of system expertise the commercial conditions.

  • Apply specific actions on the product and give the right priorities always driven by the data provided on the company dashboards.

  • Obtain new offers and extra availability directly loaded in the system by the supplier.

  • Partner internally with the Contracting Manager to achieve a high-quality collaboration, sharing information, strategies and by driving high levels of efficiency.

  • Proactively manage contact with assigned hotel suppliers daily.

Qualifications:

  • Excellent communication skills, in the local Language and English

  • Excellent interpersonal skills and strong cultural versatility and empathy

  • Passionate about customer satisfaction, with a personal commitment to organizational excellence

  • High values and high standards of personal integrity

At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected.

Join us and be part of a team where equal opportunities truly make a difference.

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work: 

  • Within an innovative, engaging and multicultural environment.

  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.

  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. 

Skills Required

  • Excellent communication skills in the local language and English
  • Excellent interpersonal skills
  • Strong cultural versatility and empathy
  • Commitment to customer satisfaction and organizational excellence
  • High personal integrity and standards

Hotelbeds Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hotelbeds and has not been reviewed or approved by Hotelbeds.

  • Wellbeing & Lifestyle Benefits — Travel-industry perks such as employee travel discounts and family trip benefits are repeatedly highlighted as meaningful parts of the package. These perks are seen as distinctive add-ons that enhance overall compensation value.
  • Flexible Benefits — Hybrid and remote options, including the ability to work from anywhere for a set period each year, are emphasized across company materials. This flexibility is portrayed as broadly available, strengthening work-life arrangements.
  • Leave & Time Off Breadth — Paid time off is often described as decent or flexible, and some materials note extras like a day off during the birthday month. Such provisions contribute to a perception of supportive time-away policies.

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The Company
HQ: Palma
5,243 Employees
Year Founded: 2001

What We Do

Hotelbeds are global leaders in the TravelTech space, connecting and empowering businesses by facilitating bridges in the ever-changing and expanding travel ecosystem. Our cloud-based technology platforms offer fast and simple access to a global network of travel products, from accommodation to ancillaries and payments, while rich data and intelligence helps to generate demand. By operating exclusively in the B2B arena, we are uniquely placed to drive growth for our partners without competing for the end customer. Our teams of 3000+ experts on the ground provide local expertise and support to boost trading even further, even in the most hard-to-reach spaces. Our unique blend of technology, data and passionate people serves as a catalyst for B2B travel players aiming to unlock their full potential.

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