Account Operations Specialist II

Posted 6 Days Ago
Be an Early Applicant
Plano, TX, USA
In-Office
20-30 Hourly
Mid level
Automotive • Information Technology • Logistics • Software
The Role
Check in and label incoming vehicles, enter accurate vehicle data into AS400 using a handheld terminal, place routing/work order labels, direct transporters, park vehicles to assigned run numbers, and maintain proactive client relationships to ensure satisfaction.
Summary Generated by Built In

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Account Operations Specialist II

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

 

  • Checking in vehicles and input accurate vehicle information into the AS400 computer using a handheld computer (Portable Terminal – PT) 
  • Affix barcode/stock number sticker on each vehicle received.
  • Place work order numbers and routing labels on vehicles upon entry. 
  • Direct transporters to the proper car drop zone.
  • Park vehicles to designated run number 
  • Cultivate and nurture strong relationships with clients through proactive engagement, personalized communication, and tailored solutions to meet their needs. Utilize industry insights and product knowledge to provide valuable guidance and recommendations, demonstrating a commitment to client satisfaction and long-term partnership

Qualifications:

Minimum:

  • High School Diploma/GED and 3 years’ experience in a related field.

  • OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline;

  • OR 5 years’ experience in a related field

  • Safe drivers needed; valid driver’s license required.

Preferred:

  • Prior experience vehicle reconditioning and or general auto body knowledge

  • Self-starter with ability to work with minimal supervision

  • Ability to handle multiple tasks simultaneously

  • Excellent verbal and written skills preferred.

  • Ability to operate vehicles with standard and automatic transmission is preferred.

Work Environment:

  • Constant exposure to outdoor weather conditions. Moderate noise level. 85% outdoors / 15% indoors (admin duties)

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

 

Skills Required

  • High School Diploma/GED and 3 years' experience in a related field
  • Any level degree or certification beyond a High School diploma in a related discipline (acceptable alternative)
  • 5 years' experience in a related field (acceptable alternative)
  • Valid driver's license; safe driving required
  • Clear pre-employment drug test required
  • Prior experience with vehicle reconditioning or general auto body knowledge
  • Self-starter with ability to work with minimal supervision
  • Ability to handle multiple tasks simultaneously
  • Excellent verbal and written communication skills
  • Ability to operate vehicles with standard and automatic transmission

Cox Automotive Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cox Automotive Inc. and has not been reviewed or approved by Cox Automotive Inc..

  • Healthcare Strength Health coverage is described as robust, encompassing medical, dental, vision, and mental‑health resources. Wellness and wellbeing programs further enhance the value of the package.
  • Retirement Support Retirement offerings feature a competitive employer match and well‑supported plan structure that stand out within total rewards. These elements are viewed as adding meaningful long‑term value.
  • Parental & Family Support Paid parental leave and family‑building resources, including adoption and fertility support, are emphasized. Childcare and caregiving supports reinforce a family‑friendly package.

Cox Automotive Inc. Insights

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The Company
HQ: Atlanta, GA
Year Founded: 1898

What We Do

Cox Automotive is a global automotive services and technology provider that offers a comprehensive suite of solutions for car shoppers, auto manufacturers, dealers, lenders, and fleets.

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