Account Manager

Posted 8 Days Ago
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Budapest, HUN
Hybrid
Mid level
Information Technology • Consulting
The Role
Manage a portfolio of B2B clients as trusted advisor, maintain relationships, coordinate with delivery teams, identify growth opportunities, support proposals, contracts, invoicing, and ensure projects meet scope, timelines and commercial goals.
Summary Generated by Built In
We shape our clients' first impressions of Supercharge and define the experience they will have on their digital journey with us. Our team is growing dynamically across all our international offices, operating in two specialized units: New Business and Account Management. We find new clients, win projects, and grow our partnerships to become successful, long-term, value-creating relationships.

In our work, every day is different. We need to understand various industries and ways of working and uncover our clients’ challenges, sometimes even before they do. Therefore, our super salespeople tend to be a little bit of all: smart consultants, great relationship managers, tech-savvy product enthusiasts, and resourceful fortune tellers. We constantly learn by doing, as there are no two cases that are the same, we always need to come up with tailor-made solutions.

Apart from our serious business acumen, we are not all that serious: we love cracking jokes and talking about literally anything. Preferably with a cup of specialty coffee in hand.

We're looking for an Account Manager who thrives on building strong client partnerships, solving complex business challenges, and creating lasting impact. In this role, you'll be the trusted advisor for a portfolio of B2B clients, helping them uncover new digital opportunities and turn ambitious ideas into successful outcomes. You'll keep projects moving smoothly from both a strategic and delivery perspective, while working closely with Account Directors to spot and grow new opportunities. This role is perfect for someone with experience in account management, consultative sales, or project management who enjoys combining relationship building, commercial thinking, and problem-solving in a fast-paced digital environment.

Your day to day will include:

  • Building and maintaining strong relationships with a portfolio of clients, ensuring they have an excellence experience working with us
  • Acting as a key point of contact for client requests, questions, and day-to-day communication
  • Supporting client meetings, preparing follow-ups, and ensuring agreed actions are tracked and delivered
  • Working closely with Project Managers and Operations team to stay informed about project progress, timelines and potential risks
  • Helping identify client needs and opportunities where our services could provide additional value
  • Collaborating with Product, Design, Engineering teams to ensure client expectations and business goals are clearly understood
  • Preparing and maintaining account-related documentation, sales reports, forecasts, and contracts
  • Supporting invoicing and payment follow-ups by coordinating with clients and internal stakeholders
  • Escalating risks, blockers, or client concerns in a timely manner and helping drive solutions together with the wider team
  • Continuously developing an understanding of clients' businesses, industries, and digital product needs
  • Coordinating the preparation of effort estimates, pricing, and proposals for new client requests and projects

What makes you thrive here:

  • Proven experience in building trusted client relationships and consistently delivering strong outcomes in a B2B environment
  • A track record of navigating complex stakeholder environments with confidence, clarity, and a calm, human approach
  • Background in account management, customer success, consultative sales, or project management, ideally in a fast-moving, client-facing setup
  • Hands-on experience discussing and managing project scope, budgets, timelines, and commercial performance with both clients and internal teams
  • Comfort working with KPIs, revenue targets, account performance metrics, and sales reporting
  • Demonstrated ability to identify commercial opportunities while maintaining a strong focus on long-term client relationships
  • Experience taking ownership of client situations, proactively solving problems, and keeping workstreams moving forward
  • Exposure to digital products and technology, with experience in web, mobile, product development, design, or data-driven environments seen as a strong advantage
  • Communicating fluently in English within an international team
  • A strong sense for balancing client needs, delivery constraints, and business priorities in real-world situations
  • Genuine curiosity about how digital products are built, shipped, and improved over time
  • Comfort working in fast-paced, collaborative environments where priorities shift and no two client setups are the same

Why join Supercharge?

  • To unleash your full potential, we’re here to help you grow every step of the way with exciting international projects, access to inspiring conferences, in-house soft skill trainings, and online courses. We’ll even support your English classes, and with our skill matrix, you’ll always have a clear path to learn.
  • To feel your best, your wellbeing truly matters to us. That’s why we offer health coverage with Medicare and extra sick days for those moments you just need a little rest. We celebrate milestones with a fully paid month off after five years, offer extra paternity leave for growing families, and provide support through our Employee Assistance Program.
  • To have a blast, you’ll join a friendly team of 200+ people, all passionate about building amazing digital products. Whether it’s our Summercharge festival, a football match, quiz night, or just grabbing a drink with teammates, there’s always something to look forward to. And with our buddy system, you’ll feel part of the team from day one.
  • To brighten your day, our dog-friendly office in the heart of Szeged is filled with good vibes, great coffee, tasty snacks (yes, including Túró Rudi!), and cozy corners to relax, connect, or have a little fun when you need a break. You’ll also have a yearly personal budget and a company library to keep your curiosity growing.

About our Budapest office

Budapest is where it all started for Supercharge - this is our headquarters and the beating heart of our company. We have local offices in several countries, but this is where the real magic happens. A buzzing, vibrant space filled with talented individuals dreaming up and delivering amazing products for our clients. This Office of the Year award-winning space is home to our legendary after-work events, and as located in the heart of the city, putting us just steps away from some of the best restaurants, cafes, and bars around.

Skills Required

  • Proven experience building trusted client relationships in a B2B environment
  • Experience in account management, customer success, consultative sales, or project management
  • Ability to navigate complex stakeholder environments with confidence and clarity
  • Hands-on experience managing project scope, budgets, timelines, and commercial performance
  • Comfort working with KPIs, revenue targets, account performance metrics, and sales reporting
  • Fluent English communication within an international team
  • Exposure to digital products, web, mobile, product development, design, or data-driven environments
  • Proactive problem solving and ownership of client situations
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The Company
London, England
231 Employees
Year Founded: 2010

What We Do

At Supercharge, we are your innovation partner to turn disruption into opportunity. We are a next-generation product innovation agency driving growth, efficiency, and resiliency for our partners. We create smart product strategies, design delightful interfaces and build robust, AI-driven software to turn some of the most challenging digital initiatives of our partners into success stories. Our in-house team of over 200 digital experts across our European and North American offices are passionately united in the pursuit of discovering and building better futures. We cut through business, tech, and regulatory complexity and fuse behavior science-based design and unique data & AI-focused technical competence to propel your business. We believe that innovation is a team effort: our strategists, designers, developers, and engineers work shoulder to shoulder to enable what yesterday was still impossible. Supercharge has been one of the fastest-growing tech companies in Europe according to Financial Times (FT1000) and Deloitte (Fast50) for two years running. Having delivered over 250 digital products for our partners internationally, we are pioneers in redefining, diversifying, and protecting businesses to achieve long-term success. Products delivered by our team stretch from major mobile banks to solutions powering successful startups. By working with us, you will find yourself among leading companies like Ericsson, Vodafone, Santander, Metlife, Unilever, Delivery Hero, or Pfizer. Let’s talk about your future as a digital leader! Reach out now

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