The Account Manager is responsible for managing client relationships, driving sales, and providing technical expertise to support customers in selecting the right solutions. This is a full-time position, M – F.
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Develop and maintain strong relationships with existing clients.
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Identify and develop prospective customers.
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Manage the entire sales cycle from prospecting to closing opportunities.
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Identify customer needs and provide tailored solutions through technical knowledge and sales expertise.
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Conduct product demonstrations and presentations to showcase value propositions.
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Collaborate with engineering, inside sales, and product teams to ensure optimal solutions are provided.
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Lead the efforts to analyze customer/market data to identify business opportunities that drive sales and margin growth.
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Collaborate with vendors to ensure customer specific pricing, vendor training, and onsite support.
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Negotiate contracts and pricing agreements in alignment with company policies and goals.
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Stay updated on industry trends, competitor offerings, and emerging technologies.
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Provide post-sales support and ensure customer satisfaction.
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Use CRM to track and report sales performance, forecasts, and key account activities.
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Other duties as assigned.
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Bachelor's or 2 Year Technical degree in Engineering, Business, or a related field preferred.
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5+ years of experience in technical sales, account management, or a related role preferred.
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Strong technical aptitude with the ability to understand and explain complex solutions.
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Proven track record of achieving or exceeding sales targets.
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Excellent communication, organization, negotiation, and presentation skills.
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Ability to build and maintain long-term customer relationships.
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Proficiency in CRM software such as RubberTree, SalesForce, Microsoft Office Suite, and Power BI.
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Desire and ability to acquire and apply new knowledge of the industry.
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Highly driven and self-motivated with strong problem-solving skills.
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Ability to travel as needed to meet with clients.
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Ability to read technical documents such as spec sheets, engineered drawings, etc.
Skills Required
- 5+ years experience in technical sales, account management, or related roles
- Automation, fluid power, and seal technology sales experience
- Working knowledge of Microsoft Office products
- Ability to navigate Epicor Profit 21 system
- Valid driver's license
- Willingness to travel 80% of the time with possible overnight stays
- Ability to solve practical problems and interpret written, oral, and diagram instructions
- Ability to calculate figures such as discounts, interest, commissions, proportions and percentages
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence and speak effectively before groups
What We Do
Founded in 1981, Triad Technologies is a leading distributor of hydraulic, pneumatic, automation, and lubrication solutions. As a premier partner for Parker Hannifin, the company provides full-service motion and control applications, including engineered systems, repair services, kitting, and automation testing. With a focus on minimizing downtime, Triad serves diverse sectors such as manufacturing and construction through its extensive network of branch locations and expert technical support.
