Jobs at Triad Technologies, LLC

Provide high-touch, end-to-end customer support for order entry, quoting, product/pricing inquiries, and issue resolution. Use P21 and Zendesk to document interactions, process orders/returns/credits, coordinate with Sales, Technical Support and Operations, and proactively communicate order status to ensure customer satisfaction.

Support marketing through content creation, campaign and social media management, email and paid advertising (SEO/SEM), design and video oversight, event coordination, sales support, and vendor management to drive brand awareness and generate qualified leads.

Manage daily ParkerStore operations including customer service (in-store, phone, email), staff supervision and scheduling, inventory management, hose fabrication, cash handling, store appearance and safety, reporting in P21, deliveries/pickups, and training staff. Maintain quality standards and handle after-hours emergencies as needed.

Sell company products and services within an assigned territory. Develop and maintain customer relationships, generate new business, prepare proposals, manage CRM and quotes, coordinate internally to deliver projects, resolve escalations, execute territory plans, and report on activity. Requires frequent travel, participation in trade shows, and post-project follow-up to ensure account growth and satisfaction.

Assemble hose assemblies and related components to customer drawings/BOMs, prioritize builds to meet schedules, record production metrics, troubleshoot discrepancies versus BOM/print, communicate issues and improvement ideas, and perform related duties.

Manage and grow client relationships through full sales cycle ownership, technical solution consulting, product demonstrations, contract negotiation, and cross-functional collaboration. Track performance in CRM, analyze market/customer data to drive sales and margin growth, provide post-sale support, and coordinate with vendors and internal teams to ensure customer satisfaction.

Design, develop, and support motion control systems (hydraulic and/or automation), create CAD models, drawings, electrical schematics and BOMs, program and debug control software, support prototyping/testing, collaborate with sales, manufacturing, and customers, and ensure designs meet safety and quality standards.

Provide in-store, email, and phone customer service; fabricate hydraulic, industrial, and pneumatic hose assemblies; operate saws and crimpers; perform data entry, inventory cycle counts, stocking, and order coordination; assist store appearance, opening/closing, cleaning, deliveries, and after-hours emergency support.

Provides customer service in-store, by email and phone; fabricates hydraulic, industrial and pneumatic hose assemblies; operates saws, crimpers and power tools; performs inventory management, cycle counts, ordering, receiving, stocking and data entry; supports showroom merchandising, store opening/closing, local deliveries and after-hours emergency support while maintaining safety and quality standards.

Design, develop, and support motion control systems (hydraulic and/or automation), create CAD models, drawings, BOMs, electrical schematics and control software, support prototyping/testing, collaborate with sales, manufacturing, and customers, and ensure designs meet safety and quality standards.

Provide in-store, phone, and email customer service; fabricate hydraulic/industrial/pneumatic hose assemblies; operate saws, crimpers and power tools; perform inventory, cycle counts, ordering, stocking, data entry, and store opening/closing. Support marketing displays, cleaning, on-call emergencies, and occasional local deliveries.