Account Manager

Posted Yesterday
Be an Early Applicant
6 Locations
In-Office or Remote
Junior
Artificial Intelligence • Big Data • Information Technology • Machine Learning • Database • Analytics
Data annotation & labeling for Computer Vision, NLP & LLMs. Bringing high quality performance for ML teams & datasets.
The Role
The Account Manager will build client relationships, manage annotation teams, monitor project progress, and ensure client satisfaction while addressing concerns proactively.
Summary Generated by Built In

If you're ready to join a team that crafts the future of artificial intelligence and thrives on the cutting edge, we've got a spot for you 🎯
We’re looking for a proactive Account Manager who will be responsible for building strong and effective relationships with both a client and a team.
You’ll meet exciting challenges, and will constantly grow in technology and the international environment.

What You Will Do:

  • Simultaneously work with clients from a diverse list of industries;
  • Act as the primary point of contact for assigned clients, ensuring satisfaction and strong collaboration;
  • Manage annotation teams to guarantee smooth execution and timely delivery of projects;
  • Monitor team discipline and ensure corporate culture within the team;
  • Keep track of key metrics to measure the success of the client’s request and the team, and identify areas for improvement and automatization;
  • Proactively mediate and resolve any clients' and annotators' concerns or issues etc.;
  • Train annotation teams and supervisors.

What We Need:

  • Excellent Ukrainian & English skills (at least C1 for both spoken and written);
  • 1-2 years of experience in tech service industry, ideally in customer success or account management;
  • Ability to manage multiple accounts and prioritize tasks effectively;
  • Exceptional communication and interpersonal skills, with the ability to build and maintain strong client relationships;
  • Strong leadership skills with a demonstrated ability to effectively manage and motivate a team;
  • Excellent negotiation and conflict resolution skills to ensure mutually beneficial outcomes for the clients and the company;
  • Mature and responsible attitude;
  • Innovation mindset and the ability to be flexible.

Will be a great plus:

  • Experience as a Team Lead or Supervisor in IT outsourcing companies;
  • Experience in working with AI, data labeling, or machine learning projects;
  • Desire to advance in AI & annotation services;
  • Good sense of humor 😊

We offer:

  • Competitive monthly rate in USD;
  • Business hours;
  • Opportunity to work fully remotely;
  • Greenhouse conditions for self-development;
  • Inclusive international environment;
  • Amazing team connectivity;
  • Paid intensive training and trial period;
  • Responsive management interested in your growth and long-lasting cooperation.

🦾 Ready to be part of an innovative team? Apply today and help shape the future of AI data solutions!

*We celebrate diversity and are proud to be an equal opportunity employer.

Skills Required

  • Excellent Ukrainian & English skills (at least C1 for both spoken and written)
  • 1-2 years of experience in tech service industry, ideally in customer success or account management
  • Ability to manage multiple accounts and prioritize tasks effectively
  • Exceptional communication and interpersonal skills, with ability to build and maintain strong client relationships
  • Strong leadership skills with ability to effectively manage and motivate a team
  • Excellent negotiation and conflict resolution skills
  • Mature and responsible attitude
  • Innovation mindset and ability to be flexible
  • Experience as a Team Lead or Supervisor in IT outsourcing companies
  • Experience in working with AI, data labeling, or machine learning projects
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The Company
HQ: Wilmington, DE
215 Employees
Year Founded: 2020

What We Do

Label Your Data is a data annotation & labeling company. We offer both data annotation services and the labeling platform. Since 2020, our team has been helping Computer Vision, Natural Language Processing, and LLM projects. We help Data Scientists and ML Engineers streamline the dataset labeling and focus on model development. 𝗖𝗼𝗿𝗲 𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀: • Image & video annotation: bounding box annotation, OCR, object & action detection, polygon annotation, keypoint annotation, semantic segmentation; • Text annotation: classification, NER, intent & sentiment analysis, prompts creation, Q&A pairs generation; • Audio annotation: transcription, sentiment recognition; • Sensor data annotation, including lidar and point cloud annotation; • Data labeling; • Data classification & categorization; • Data entry; • Data collection; • LLM fine-tuning; • Model validation. 𝗪𝗵𝘆 𝗰𝗵𝗼𝗼𝘀𝗲 𝘂𝘀 𝗮𝘀 𝘆𝗼𝘂𝗿 𝗱𝗮𝘁𝗮 𝗮𝗻𝗻𝗼𝘁𝗮𝘁𝗶𝗼𝗻 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗽𝗿𝗼𝘃𝗶𝗱𝗲𝗿: • 1000+ annotation experts in Europe, LATAM and Africa; • HQs in North America, EU and Asia; • 98%+ annotation accuracy benchmark; • 55 supported languages; • Data security certified: PCI/DSS, ISO, IEC 27001:2013, HIPAA, GDPR, CCPA; • 24/7 availability — including weekends, day & night • Flexible pricing — pay per labeled object or annotation hour • Tool-agnostic — we work with any annotation tool, including custom setups • No commitment — witness our high quality performance with a free trial We bring cross-domain expertise in over 20 industries, including Automotive, Robotics, Agriculture, E-commerce, Retail, Healthcare, Manufacturing, Fintech, and Insurance. 𝐒𝐞𝐧𝐝 𝐮𝐬 𝐲𝐨𝐮𝐫 𝐝𝐚𝐭𝐚𝐬𝐞𝐭 𝐬𝐚𝐦𝐩𝐥𝐞 𝐭𝐨 𝐭𝐫𝐲 𝐨𝐮𝐫 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐟𝐨𝐫 𝐟𝐫𝐞𝐞.

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