Account Manager

Posted Yesterday
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Greer, SC, USA
In-Office
125K-140K Annually
Senior level
Industrial • Manufacturing
The Role
The Account Manager drives commercial strategy, manages customer relationships, and conducts market analysis to enhance sales and marketing effectiveness.
Summary Generated by Built In

From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 — all while keeping the heart of “People Build Businesses” alive.

 

Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people. 

The Account Manager is a senior individual contributor responsible for driving market-informed commercial strategy and managing key customer relationships. This role combines market and business analytics, product and pricing support, and strategic account management to support sustainable growth. The position partners closely with Sales, Marketing, Operations, and Finance and influences decisions through insight, expertise, and data rather than formal authority.

What you'll be doing:

Sales & Marketing Strategy

  • Develop and execute comprehensive sales & marketing plans, strengthen product positioning, increase brand awareness, and drive customer engagement with key accounts and prospects.

  • Identify growth opportunities and competitive advantages using data-driven market and customer analysis.

  • Support go-to-market decisions by defining where to compete and how to win.

Market & Customer Analysis

  • Identify and document customer markets, ideal customer profiles (ICPs), and buyer roles and behaviors.

  • Analyze market trends, competitive landscapes, and customer needs to inform commercial strategy.

  • Identify and prioritize relevant trade shows, industry events, and trade associations by target market.

Product, Pricing & Portfolio Support

  • Align product capabilities with market requirements and operational capabilities.

  • Support pricing strategy with financial, market, and competitive analysis.

  • Support training of sales and marketing teams as needed.

Account Management & Sales Execution

  • Develop, maintain, and execute account plans for major existing and prospective accounts within the assigned territory or portfolio.

  • Establish and maintain multi-level relationships within customer organizations.

  • Conduct regular in-person customer visits to strengthen relationships and identify growth opportunities.

  • Monitor customer activity, market conditions, and business trends impacting volume and profitability.

Pipeline, Proposals & Commercial Support

  • Maintain accurate opportunity pipelines and prospect reports with strong data quality.

  • Support large, complex, or strategic customer proposals by providing analytical, financial, and competitive input.

  • Improve win probability through structured proposal support and insight.

Business Analytics & Forecasting

  • Leverage advanced Excel and analytical tools to evaluate sales performance, contribution margins, product mix, and growth opportunities.

  • Provide input to annual budgets, quarterly forecasts, and monthly sales outlooks using customer forecasts, historical trends, and open orders.

  • Translate analysis into clear, actionable insights for commercial and operational leadership.

Cross-Functional Collaboration & Governance

  • Collaborate effectively with Sales, Marketing, Operations, Finance, and Customer Service teams.

  • Support accounts receivable activities with past-due customers.

  • Champion new products, services, and strategic initiatives as requested.

  • Protect company assets, confidential information, and intellectual property.

  • Comply with all company policies, procedures, and administrative requirements.

  • Positively contribute to organizational culture

We'd love to hear from you if:

  • Strategic thinking and market insight

  • Financial and business analysis

  • Customer and account management

  • Data-driven decision making

  • Cross-functional collaboration

  • Executive-level communication

  • 8+ years of experience in sales, account management, commercial strategy, or business analytics in a B2B environment.

  • Strong analytical and financial acumen; advanced Excel skills required.

  • Demonstrated experience developing account plans, market strategies, and customer proposals.

  • Proven ability to influence cross-functional teams through data, insight, and expertise.

  • Excellent communication, presentation, and relationship-building skills.

  • Ability to manage multiple priorities in a fast-paced, matrixed organization.

  • Education preferred: Bachelors degree

Compensation: 

The annual base salary range for this role is from $124,800 to $140,400, plus an annual target bonus of 12.5% of base salary.

#LI-RM1
 

At Sonoco Products Company, we offer a comprehensive total rewards package, including competitive pay and benefits. *Benefits listed below are for employees located in the U.S. Specific benefits and wellbeing programs may vary depending on your location (within the U.S. or global), or if you are a union employee.

Benefits

  • Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
  • 401(k) retirement plan with company match
  • Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
  • Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family
  • Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
  • Tuition reimbursement

We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.

Skills Required

  • 8+ years of experience in sales, account management, commercial strategy, or business analytics in a B2B environment
  • Strong analytical and financial acumen; advanced Excel skills
  • Demonstrated experience developing account plans, market strategies, and customer proposals
  • Excellent communication, presentation, and relationship-building skills
  • Education preferred: Bachelor's degree

Sonoco Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sonoco and has not been reviewed or approved by Sonoco.

  • Retirement Support A 401(k) with a strong employer match, including safe‑harbor and year‑end true‑up features, is highlighted in recent plan materials. This level of retirement support is presented as a competitive component of total rewards.
  • Healthcare Strength Medical, dental, and vision coverage, alongside disability, EAP, and FSA/HSA options, form a comprehensive core package. This breadth is characterized as competitive and adds meaningful value to overall compensation.
  • Fair & Transparent Compensation Pay is considered fair to competitive across many roles, with production and skilled trades pointing to solid hourly rates and overtime opportunities. Relative positioning against similar‑sized firms is portrayed as favorable.

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The Company
Hartselle, Alabama
9,318 Employees

What We Do

Founded in 1899, Sonoco (NYSE: SON) is a leading manufacturer of consumer, industrial, healthcare and protective packaging. With more than 19,000 employees working in 34 countries, Sonoco serves many of the world’s best-known brands. Our integrated packaging solutions help define brand personalities, create unique customer experiences and enhance the quality of products and the quality of life for people around the world. It’s all in the service of our purpose: Better Packaging. Better Life. Sonoco is committed to creating sustainable products, services and programs for our customers, employees and communities. Sonoco was listed as one of Fortune’s World’s Most Admired Companies for 2021 as well as being included in Barron’s 100 Most Sustainable Companies for the third year in a row. Learn more at Sonoco.com

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