Account Manager

Job Summary
Join OVHcloud and be part of creating the cloud of tomorrow. We empower people who want to grow, make their work stand out, and take ownership of dynamic, meaningful projects. You’ll enjoy autonomy in your work, strong support from management, and the freedom to explore new challenges—helping you make a tangible impact and shape the future of our cloud infrastructure alongside passionate, collaborative peers.
The Account Manager is responsible for developing new business from existing and potential clients. This position is expected to ask insightful questions, identify challenges, and help clients recognize the value of OVHcloud services. This is an exciting opportunity for individuals who are motivated by the opportunity to grow OVHcloud brand and presence in the US. 
The ideal candidate must demonstrate meaningful past success selling at least one of the below:

• Colocation
• Infrastructure as-a-Service
• Backup & Disaster Recovery Services
• Private and Hybrid Cloud Solutions

• Proactively develop a robust sales pipeline with your assigned accounts to ensure consistent attainment of monthly, quarterly and annual sales goals. You will also need to focus on customer retention and drive toward a positive net revenue retention for your book of business.
• Develop a prospecting plan that engages new contacts on existing accounts to expand wallet share and consistently ask for referrals.
• Ensure full understanding of our products to be an effective and valued expert to internal and external customers.
• Develop long-term strategic relationships with customers by maintaining regular interactions, ensuring satisfaction with current products, and recommending additional solutions as needed. Commit to providing management with constructive feedback.
• Leverage our CRM to maintain an accurate sales forecast, account growth strategies, document contact information, and log activities.
• Develop presentations of OVHcloud products that demonstrate effective understanding of the issues and pain points experienced by cloud customers and propose solutions to support their business objectives.
• Manage existing accounts with the objective to drive renewals prior to expiration and identify upsell opportunities. 
• Handle all escalations, such as billing or support issues that are not resolved through normal channels, for assigned accounts.
• Maintain knowledge and insight of competitive cloud solution providers and their capabilities from both a commercial and solution perspective including their value proposition.
• Collaborate with key internal stakeholders to develop sales strategies and account plans.

• 3+ years of demonstrated experience in an enterprise sales environment, consistently achieving or exceeding quota using a consultative/solution-based sales approach
• Ability to present to and work with senior business partners
• Successful selling of at least one of the following services: Colocation, Infrastructure as-a-Service, Backup & Disaster Recovery Services or, Private and Hybrid Cloud Solutions.
• Strong knowledge of backup and replication technologies
• Excellent communication skills to include verbal, written, and presentation
• Ability to quickly master technical concepts, processes, details, and skills, and be able to effectively communicate them to a wide variety of audiences
• Experience using Salesforce; Zendesk
• Some travel may be required

• Autonomy – Take ownership of your work and make decisions that drive impact.
• Management Support – Leaders provide guidance, resources, and encouragement to help you succeed.
• Collaboration – Work closely with passionate peers in a team-oriented environment.
• Freedom of Opinion – Share your ideas openly; your voice is valued.
• Meaningful Work – Contribute to projects that matter and see the impact of your efforts.
• Recognition – Achievements are acknowledged and celebrated, fueling continued growth.

• Flexible Work Options -Based on your location you will qualify for hybrid or fully remote work.
• Work/Life Balance - Recharge with generous paid time off, sick leave, and flexible hours designed to support your personal and professional life.
• Continuous Learning & Growth - Take advantage of OVHcloud’s extensive training programs and professional development opportunities to expand your skills and advance your career.
• Comprehensive Benefits - Access top-tier health, dental, vision, and 401(k) plans, plus a range of additional perks to support your overall well-being.

Working Conditions
Standard office environment. 
Company Description – About OVHcloud
OVHcloud US is a subsidiary of OVHcloud, a global cloud leader and Europe’s top cloud
provider, operating over 500,000 servers across 46 data centers on four continents
to serve 1.6 million customers in over 140 countries. As a pioneer in trusted and
sustainable cloud solutions with an excellent price-performance ratio, OVHcloud has
spent over 20 years leveraging an integrated model that ensures total control of its
value chain—from server design and data center construction to the orchestration
of its fiber-optic network. This unique approach allows OVHcloud to independently
meet all customer needs while providing the benefits of an environmentally conscious
model, characterized by resource efficiency and an industry-leading carbon footprint.
OVHcloud offers latest-generation solutions that combine high performance,
predictable pricing, and data sovereignty to support scalable growth. https://us.ovhcloud.com.
EEO Statement
OVHcloud is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, veteran status, marital status, age, disability, or any other protected status in accordance with all applicable federal, state, and local laws.
If you require special accommodations during the application or hiring process, please contact us at [email protected].