Account Manager

Posted 2 Days Ago
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Mumbai, Maharashtra, IND
In-Office
Mid level
AdTech
The Role
The Account Manager will manage project activities for Apple, liaise with teams, ensure campaign implementation, and maintain client relations while working across time zones.
Summary Generated by Built In

TBWA\Media Arts Lab is the bespoke global agency for Apple and only Apple. We think different to create impact for the world’s most iconic brand.

We are looking for an Account Manager for Mumbai, our India office that reports into the Singapore ISEA hub.This role is part of the localization workstream of the Apple business in India, and operates as a hybrid of both account + project management, so organization, flexibility, and great communication skills are a must have.

The Work

  • Develop a full understanding of the client’s business, market nuances and objectives.
  • Working alongside an Account Director, liaise on a daily basis within the ISEA hub to manage the project activity in India across all active pods.
  • Work with fellow business management team, strategists, creatives, producers, media partner, and MAL global team to represent local market’s point of view throughout the creative development, localization, and implementation of global campaigns flawlessly.
  • Be a champion of local market insights, trends, and cultural landscape in order to better represent and advocate the local markets’ point of view – both internally and within the regional/global network.
  • Develop a good understanding of the media landscape and platforms to ensure flawless implementation of campaigns.
  • Build a strong relationship within the business management team, Singapore office, and MAL LA to become a trusted member of the team.
  • Be excellent in project management and be able to prioritise daily tasks including adhoc work.
  • Create estimates and POs as part of the financial management of the business, and assist with finalizing, invoicing and closing jobs per the client’s processes and procedures.
  • Ensure weekly client status documents are up to date and meetings are scheduled in a timely manner.
  • Execution of all tasks should be done meticulously and tirelessly to ensure the highest possible standards are met.
  • Be able to work across time zones to ensure campaigns run smoothly.

Who Will Thrive in This Role?

  • Someone with an unrelenting ambition to create smart, simple, iconic work for our client.
  • A good communicator -- able to communicate details simply and succinctly.
  • Team player who enjoys working in a highly collaborative and fast-paced environment.
  • Keen attention to detail, organized, and an unwavering commitment to deliver flawless work.
  • Ability to multi-task, to work on several projects at once with care and follow-through.
  • Solutions oriented and the ability to think creatively when challenges arise.
  • Culturally aware, and passionate about all things Apple, tech, and glass half-full attitude to work and life.

Qualifications & Skills:

  • 4+ years of agency experience in account or project management, ideally within a creative agency. 
  • Strong verbal and written communication skills in English.

Skills Required

  • 4+ years of agency experience in account or project management
  • Strong verbal and written communication skills in English
  • Proficiency in another Southeast Asian language
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The Company
HQ: Los Angeles, CA
878 Employees
Year Founded: 2006

What We Do

In 1984, TBWA helped launch Apple’s first Macintosh personal computer with the iconic “1984” commercial. In 1997, TBWA once again disrupted traditional advertising with the “Think Different” campaign. As the Apple brand grew, the need for a confidential, creative incubator, with a dedicated team focused solely on game-changing work, became more evident. In 2006, TBWA\Media Arts Lab was born. Created for one client, we have one shared ambition. We create smart, simple and iconic work that makes culture, for the world’s greatest company. Today, Media Arts Lab has six dedicated global offices serving 26 markets around the world. Headquartered in Los Angeles, California, Media Arts Lab is housed in a unique 50,000 square foot space, hidden in plain sight from the outside world. TBWA\Media Arts Lab is part of the TBWA Worldwide collective. TBWA is The Disruption® Company: the cultural engine for 21st-century business. Named one of the World's Most Innovative Companies by Fast Company and to the AdAge A-List, we create disruptive ideas that locate and involve brands in culture, giving them a larger share of the future. Our collective has 11,300 creative minds across 275 offices in 95 countries, and also includes brands such as Auditoire, Digital Arts Network (DAN), eg+ worldwide, GMR, TBWA\Media Arts Lab, TBWA\WorldHealth and TRO. Global clients include adidas, Apple, Gatorade, Henkel, Hilton Hotels, McDonald's, Nissan and Singapore Airlines. TBWA is part of Omnicom Group.

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