Account Manager

Reposted 5 Hours Ago
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Sydney, New South Wales, AUS
In-Office
Mid level
Information Technology • Software
The Role
The Account Manager at Kaseya will focus on expanding existing accounts, managing client relationships, exceeding sales targets, and collaborating with internal teams to drive revenue growth.
Summary Generated by Built In

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar. 

Kaseya is looking for a driven, quota-carrying Account Manager to focus on expanding existing accounts and owning revenue growth within a defined portfolio. In this role, you’ll be responsible for identifying new opportunities, strengthening client relationships, and consistently delivering against (and exceeding) sales targets through strategic account management.

Key Responsibilities:

  • Quota Ownership: Take full ownership of a revenue target, consistently meeting and exceeding quota through upsell, cross-sell, and expansion within your customer base.
  • Account Expansion: Proactively engage with existing customers to uncover growth opportunities, leveraging Kaseya’s full suite of products to maximise account value.
  • Customer Relationship Management: Build and maintain strong relationships with key decision-makers, positioning yourself as a trusted advisor while aligning their needs to Kaseya’s solutions.
  • Strategic Sales Execution: Develop and execute tailored account plans, including regular check-ins and business reviews, to drive pipeline, identify risks, and unlock new revenue opportunities.
  • Adoption & Growth: Monitor product usage and adoption metrics, proactively addressing gaps and using insights to drive expansion strategies and increase customer lifetime value.
  • Revenue Performance: Maintain a strong pipeline, accurately forecast revenue, and consistently deliver against monthly, quarterly, and annual sales targets.
  • Collaboration: Partner closely with Customer Success, Sales, and other internal teams to ensure seamless delivery, maximise retention, and support ongoing account growth.
  • CRM Management: Leverage Salesforce to manage pipeline, track account activity, and maintain accurate forecasting and reporting.

Requirements:

  • Proven experience in a quota-carrying sales role (Account Management, Account Executive, or similar), ideally within a technology or SaaS environment
  • Demonstrated track record of consistently meeting or exceeding sales targets
  • Strong commercial mindset with a focus on revenue growth and account expansion
  • Ability to thrive in a fast-paced, performance-driven environment
  • Highly motivated, competitive, and resilient with a strong drive to succeed
  • Excellent communication, negotiation, and stakeholder management skills
  • Proficiency in CRM tools (Salesforce) for pipeline management and forecasting
  • Strong analytical skills with the ability to interpret data and drive strategic decisions

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

Skills Required

  • Proven experience in a quota-carrying sales role, ideally within technology or SaaS
  • Demonstrated track record of meeting or exceeding sales targets
  • Strong commercial mindset focused on revenue growth and account expansion
  • Ability to thrive in a fast-paced, performance-driven environment
  • Excellent communication, negotiation, and stakeholder management skills
  • Proficiency in CRM tools (Salesforce) for pipeline management and forecasting
  • Strong analytical skills to interpret data and drive strategic decisions

Kaseya Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kaseya and has not been reviewed or approved by Kaseya.

  • Leave & Time Off Breadth PTO is commonly described around 20–21 days per year plus standard holidays. Some indicate they can fully disconnect while on leave.
  • Equity Value & Accessibility Equity or option grants are available to many roles, offering potential upside beyond base pay. This exposure is presented as a meaningful component of total compensation for some roles.
  • Affordable Benefits The high‑deductible medical plan is described as having low or employer‑covered employee‑only premiums in some cases. This can reduce out‑of‑pocket costs for those who select the HDHP.

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The Company
HQ: Miami, FL
5,000 Employees
Year Founded: 2000

What We Do

Kaseya is a premier provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBS). Through its customer-centric approach, Kaseya delivers best-in-breed technologies that allow organizations to efficiently manage, secure and backup IT. Kaseya offers a broad array of IT management solutions, including well-known names: Kaseya, IT Glue, RapidFire Tools, Spanning Cloud Apps, ID Agent, Graphus, RocketCyber, TruMethods and Unitrends. These solutions empower businesses to command all of IT centrally, easily manage remote and distributed environments, simplify backup and disaster recovery, safeguard against cybersecurity attacks, effectively manage compliance and network assets, streamline IT documentation and automate across IT management functions. Headquartered in Miami, Florida, Kaseya is privately held with a presence in over 20 countries.

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