About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.
At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.
Position Summary
Kaseya is looking for an enthusiastic and results-driven Account Manager to focus on the expansion of existing accounts. In this role, you will be responsible for identifying new growth opportunities within your portfolio, strengthening relationships with existing clients, and driving revenue growth through strategic account management.
Key Responsibilities
- Account Expansion: Proactively engage with current customers to identify upsell and cross-sell opportunities, leveraging Kaseya’s full suite of products to drive revenue growth.
- Customer Relationship Management: Build and maintain strong relationships with key decision-makers, ensuring customer satisfaction while aligning their needs with Kaseya’s solutions.
- Strategic Sales Execution: Develop tailored strategies for each account, including regular check-ins and business reviews, to identify new opportunities and overcome potential challenges.
- Manage Adoption Metrics: Monitor customer usage, proactively addressing adoption challenges and following established sales processes to drive cross-sell, upsell, and expansion strategies.
- Revenue Growth: Take ownership of your sales targets, consistently exceeding quotas while delivering exceptional value to clients. Actively contribute to both short-term and long-term revenue generation strategies.
- Collaboration: Work closely with internal teams, including Customer Success and Sales, to deliver exceptional customer experiences and ensure smooth implementation of new solutions.
- CRM Management: Utilize Salesforce to manage leads, opportunities, and accounts, ensuring all interactions are logged and tracked to drive sales success.
Required Qualifications
- 1+ years of B2B or B2C sales experience, ideally in a technology or SaaS environment
- A strong passion for sales and a proven track record of exceeding sales targets
- Ability to thrive in a fast-paced, metrics-driven environment
- Motivated, coachable, and competitive with a resilient drive to succeed
- Excellent organizational, interpersonal, and communication skills
- Proficient in using CRM tools (Salesforce) to manage leads, opportunities, and accounts
- Strong analytical skills with the ability to create accurate sales forecasts
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Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Skills Required
- 1+ years of B2B or B2C sales experience, ideally in a technology or SaaS environment
- A strong passion for sales and a proven track record of exceeding sales targets
- Ability to thrive in a fast-paced, metrics-driven environment
- Motivated, coachable, and competitive with a resilient drive to succeed
- Excellent organizational, interpersonal, and communication skills
- Proficient in using CRM tools (Salesforce) to manage leads, opportunities, and accounts
- Strong analytical skills with the ability to create accurate sales forecasts
Kaseya Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kaseya and has not been reviewed or approved by Kaseya.
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Leave & Time Off Breadth — PTO is commonly described around 20–21 days per year plus standard holidays. Some indicate they can fully disconnect while on leave.
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Equity Value & Accessibility — Equity or option grants are available to many roles, offering potential upside beyond base pay. This exposure is presented as a meaningful component of total compensation for some roles.
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Affordable Benefits — The high‑deductible medical plan is described as having low or employer‑covered employee‑only premiums in some cases. This can reduce out‑of‑pocket costs for those who select the HDHP.
Kaseya Insights
What We Do
Kaseya is a premier provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBS). Through its customer-centric approach, Kaseya delivers best-in-breed technologies that allow organizations to efficiently manage, secure and backup IT. Kaseya offers a broad array of IT management solutions, including well-known names: Kaseya, IT Glue, RapidFire Tools, Spanning Cloud Apps, ID Agent, Graphus, RocketCyber, TruMethods and Unitrends. These solutions empower businesses to command all of IT centrally, easily manage remote and distributed environments, simplify backup and disaster recovery, safeguard against cybersecurity attacks, effectively manage compliance and network assets, streamline IT documentation and automate across IT management functions. Headquartered in Miami, Florida, Kaseya is privately held with a presence in over 20 countries.
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