Account Manager

Reposted 2 Days Ago
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Hiring Remotely in Eastern Region, GHA
Remote
Senior level
Software
The Role
The Account Manager will manage strategic telecom accounts, drive OSS/BSS sales, ensure client satisfaction, and collaborate on proposals and RFPs while achieving revenue targets.
Summary Generated by Built In

We’re building the future of how the world communicates.

Netcracker, part of NEC Corporation, combines deep telecom industry expertise with cutting-edge cloud-native and AI-powered innovations to enable communications service providers and enterprises to transform their businesses, unlock innovation, and create meaningful digital experiences for millions of people around the world. With more than 30 years of experience serving over 250 customers in more than 70 locations worldwide, we are the global market leader in telecom software and services.

Join us and be part of a team that is not just keeping up with the digital future but is leading the way.

Job Summary

We are seeking a results-driven Account Manager to manage and grow a portfolio of key clients within our market. The ideal candidate will build strong relationships, identify new business opportunities, and drive revenue growth. Experience selling into the telecommunications (telco) sector is highly desirable.

Responsibilities

  • Manage and grow strategic telecom accounts, ensuring long-term client retention and satisfaction
  • Drive end-to-end sales of our solutions including lead generation, qualification, proposal development, and deal closure
  • Develop deep understanding of client business needs, telecom operations, and digital transformation priorities
  • Identify upsell and cross-sell opportunities within existing accounts
  • Build and maintain relationships with stakeholders and decision-makers
  • Collaborate with pre-sales, solution architects, and delivery teams to create compelling proposals
  • Lead RFP/RFI responses and commercial negotiations
  • Track market trends, competitor activities, and emerging technologies in the telecom domain
  • Ensure accurate sales forecasting and pipeline management
  • Achieve and exceed revenue and margin targets

Skills and experience 

  • 5+ years of experience in enterprise sales, with a strong focus on telecom clients
  •  
  • Experience managing large, complex deals and long sales cycles
  • Excellent stakeholder management and communication skills
  • Strong negotiation and presentation abilities
  • Ability to work collaboratively across cross-functional teams
  • Understanding of telecom industry trends such as 5G, digital transformation, and cloud adoption would be a plus
  • Ability to travel

Education

  • Bachelor’s degree in Engineering, IT, Telecommunications, or related field

#LI-RC1



Skills Required

  • 5-7 years of experience in enterprise sales with a focus on telecom clients
  • Proven track record in selling OSS/BSS solutions
  • Strong understanding of telecom industry trends such as 5G and digital transformation
  • Experience managing large, complex deals
  • Excellent stakeholder management and communication skills
  • Strong negotiation and presentation abilities
  • Ability to work collaboratively across cross-functional teams
  • Ability to travel
  • Bachelor's degree in Engineering, IT, Telecommunications, or related field

Netcracker Technology Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Netcracker Technology and has not been reviewed or approved by Netcracker Technology.

  • Fair & Transparent Compensation Pay is often characterized as decent to good, with several descriptions of good salary and compensation. Compensation competitiveness appears stronger in certain roles and locations, particularly for technical and sales-related positions.
  • Pay Growth & Progression Year-over-year pay growth is sometimes portrayed positively, with references to good hikes and compensation increases over time. This suggests at least some pathways where compensation improves with tenure or performance.
  • Healthcare Strength Health and protection coverage is described as comprehensive, including health, life, accident, and disability plans with multiple coverage options. Access to an Employee Assistance Program is also positioned as part of the support offering.

Netcracker Technology Insights

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The Company
HQ: Waltham, MA
8,727 Employees
Year Founded: 1993

What We Do

We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. As a wholly owned subsidiary of NEC Corporation, our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, virtualization and the changing mobile ecosystem

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