The Role
As an Account Manager, develop key client relationships, create account growth plans, and collaborate to ensure client satisfaction with Entrata's services and products.
Summary Generated by Built In
Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.
Entrata is seeking a highly motivated and experienced Account Manager to join our dynamic team. As an Account Manager, you will play a crucial role in expanding relationships with our key clients, ensuring their success with Entrata's suite of products and services.
This is a quota-bearing sales role.
Responsibilities will include:
- Build and maintain strong, long-lasting relationships with key stakeholders in assigned strategic accounts.
- Understand clients' business objectives and challenges, and align Entrata's solutions to address their unique needs.
- Develop account plans that outline strategies for growth, upsell opportunities, and retention.
- Collaborate with internal teams to identify and pursue expansion opportunities within existing accounts.
- Possess a deep understanding of Entrata's product suite and how it adds value to clients.
- Provide consultative guidance to clients on best practices, industry trends, and innovative solutions to optimize their use of Entrata's products.
- Work closely with cross-functional teams, including Sales, Implementation, and Support, to ensure a seamless client experience.
- Communicate effectively with clients to convey product updates, new features, and relevant information.
To excel in this role, you should possess:
- Experience in the multifamily housing industry is a plus, but not required.
- 3-5+ years of experience in technology/software sales (SaaS, PaaS, enterprise software, etc.) a plus
- A bachelor's degree.
- A genuine passion for sales, exceptional presentation skills, and the ability to close deals.
- An understanding of how to cultivate client relationships.
- Demonstrated ambition, assertiveness, confidence, honesty, and discipline.
- Social intelligence and the capacity to build lasting, high-quality relationships with clients and colleagues.
- Proven sales results and a track record of success.
- The ability to work independently.
The following skills and experiences would be advantageous:
- Experience with CRM software.
- Knowledge of property management software.
- Experience working with a remote team.
- Strong analytical and problem-solving skills.
- Existing relationships within the property management industry.
- Familiarity with the latest trends in property management technology.
- Multilingual proficiency to cater to diverse clients.
#LI-Remote
Benefits:
Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.
Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.
HSA/FSA options and employer-paid disability benefits provided for eligible employees.
Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.
Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.
Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.
Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.
Bi-annual swag drops for employees
Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles.
Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.
It’s a great place to work! Will you join us?
Skills Required
- 3-5+ years of experience in technology/software sales
- A bachelor's degree
Entrata Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Entrata and has not been reviewed or approved by Entrata.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive, with medical/dental/vision options, HSA/FSA access, and disability coverage described as solid. Health insurance is also framed as a relative highlight compared with other parts of the total rewards package.
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Retirement Support — Retirement offerings include access to a 401(k) with an employer match, indicating some structured long-term savings support. The match is described with enough specificity to suggest it is dependable, even if not positioned as best-in-class.
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Leave & Time Off Breadth — Time-off offerings are portrayed as generous, including PTO/vacation language, periodic company recharge days, and a winter shutdown period. Flexible work options (remote/hybrid where roles allow) are repeatedly presented as part of the broader rewards experience.
Entrata Insights
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The Company
What We Do
Founded in 2003, Entrata® is the only comprehensive property management software provider with a single-login, open-access platform. Offering a wide variety of online tools including websites, mobile apps, payments, lease signing, accounting, and resident management, the Entrata platform currently serves more than 20,000 apartment communities nationwide. Entrata’s open API and superior selection of third-party integrations offer management companies the freedom to choose the technology and software that best fit their needs.
