Account Manager

Posted 15 Days Ago
Be an Early Applicant
Bentley, Western Australia
In-Office
Entry level
Biotech
The Role
Manage and grow healthcare accounts across WA by building relationships, introducing products, implementing best practices, providing training and equipment troubleshooting, and delivering exceptional customer service focused on infection prevention and CSSD/Endoscopy solutions.
Summary Generated by Built In

About the role:
What if you could grow your career while making the world a cleaner, safer and healthier place by preventing the spread of infection and touch what is fundamental to saving lives? As a respected leader in healthcare, we foster collaboration to create innovative solutions that improve health outcomes and keep patients safe. We are a global leader making an impact and delighting our customers in more than 170 countries, in a workplace where our voices matter, our contributions are rewarded, and our employees are inspired.

Working in Ecolab’s Healthcare division and based in Perth, we are seeking a highly motivated Account Manager to join our high-growth, innovation, and market leading business unit covering WA. We provide service, equipment and consumable solutions across a wide variety of healthcare areas including Infection Control, Endoscopy, Central Sterilising and Operating Theatres.

Liaising closely with our clients, you will be the subject matter expert supporting our CSSD, Endoscopy and infection prevention & control related products.

In this position, you will be directly responsible for retaining and growing accounts.

Key responsibilities will include:

  • Manage customer base and build relationships through professional demeanour, strong interpersonal skills and product knowledge

  • Introduce new product offerings to existing customers

  • Partner with customers to implement best practice processes

  • Provide outstanding customer service, educate customers on ways to improve their patient outcomes and be relied upon as a specialist

  • Apply training to service and trouble-shoot related equipment

  • Demonstrate the use/application of our products in customer facilities

  • Travel within WA, including the occasional overnight stay.

By nature, you will ideally demonstrate:

  • Exceptional communication and interpersonal skills to build, maintain and retain relationships

  • Excellent presentation and negotiation capabilities

  • A positive and enthusiastic approach to solving challenges to exceed client expectations

  • Be a self-starter with a positive desire to succeed

  • Ability to work cross functionally across a diverse company

Technically, you will preferably have the following:

  • Proven background in Account Management

  • Ability to work at all levels

  • Experience working within the Healthcare industry with a strong understanding of the Medical Devices market, along with prior CSSD / Endoscopy experience is preferred

  • A full unrestricted driver’s license

The role offers a high degree of autonomy and will suit a professional, well organised self-starter.

About Ecolab:

Every day, we make the world cleaner, safer and healthier – protecting people and vital resources.  Ecolab is the global leader in water, hygiene and energy technologies and services.  Around the world businesses in foodservice, food processing, hospitality, healthcare, industrial, and oil and gas markets choose Ecolab products and services to keep their environment clean and safe, operate efficiently and achieve sustainability goals. Our global workforce of over 44,000 employees is consistently delivering comprehensive solutions that meet the unique needs of our customers.

Life at ECOLAB:

Our three behavioural shifts are People First, One United ANZ Ecolab Team and Owning the Outcome. 

We believe the best teams are diverse and inclusive, there is a world of opportunity that can be found within our growing company, and delivering results and demonstrating teamwork, drives advancement.

Some of the benefits you could enjoy:

  • Flexible Working Arrangements

  • Health and Well-being Subsidy of $250 per year

  • Purchased Additional Annual Leave option and MY Days bonus leave program

  • Rewarding Bonus and Incentive programs

  • Attractive Staff Product Discounts

  • Access to the Ecolab holiday house in Lake Taupo NZ

  • Employee Stock Purchase Plan

How to apply:

Click APPLY to submit your application.

The preferred applicant will be subject to employment screening by Ecolab or by their external third-party provider.

Get social with us:

If you would like to find out more about us, please find out more at https://en-au.ecolab.com/

#li-anz

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The Company
HQ: St. Paul, MN
29,154 Employees

What We Do

A trusted partner at nearly three million customer locations, Ecolab (ECL) is the global leader in water, hygiene and infection prevention solutions and services. With annual sales of $12 billion and more than 44,000 associates, Ecolab delivers comprehensive solutions, data-driven insights and personalized service to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality and industrial markets in more than 170 countries around the world.

For more Ecolab news and information, visit www.ecolab.com, or follow us on twitter.com/ecolab, facebook.com/ecolab or instagram.com/ecolab_inc.

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