The Role
As an Account Manager at Hevo, you'll drive revenue growth through upselling in existing customers, enhance relationships, strategize for account expansion, and ensure high retention rates.
Summary Generated by Built In
About Hevo
Hevo is a No-code Data Pipeline platform powering analytics for 2000+ companies including Deliverr, Neo4J, and Groww. Backed by $42M from Sequoia India and Chiratae Ventures, we've grown 20X in customer base over two years and are entering hyper-growth with ambitious revenue targets.
About the Role
As a Senior Account Manager at Hevo, you’ll own revenue expansion across existing customers in APAC, EMEA, and the Americas. Your focus will be on upsells, cross-sells, renewals, and long-term account growth. You’ll act as a trusted advisor—deeply understanding customer goals and maximising the value they derive from Hevo.
Key Responsibilities
- Drive upsell and cross-sell opportunities across existing accounts to increase ARR
- Build and execute account expansion strategies aligned to customer business goals
- Own renewals, retention, and churn risk mitigation
- Develop strong relationships with key stakeholders and decision-makers
- Conduct Quarterly Business Reviews (QBRs) to showcase ROI and uncover growth opportunities
- Leverage customer data and usage insights to recommend relevant solutions
- Collaborate with Sales, Product, and Marketing to refine expansion plays
- Maintain accurate pipelines, forecasts, and account plans in CRM tools
Requirements
- 4+ years of experience in Account Management, Sales, or Customer Expansion roles
- Proven track record of upselling, cross-selling, and driving account growth (Must Have)
- Experience in B2B SaaS or technology-driven sales environments
- Strong value-based selling, negotiation, and stakeholder management skills
- Data-driven mindset with comfort in forecasting and reporting
- Hands-on experience with CRMs like Salesforce or HubSpot
- Excellent communication skills with the ability to influence at all levels
Top Skills
Hubspot
Salesforce
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The Company
What We Do
Hevo is an Automated Unified Data Platform that helps companies understand their users and customers better.
Using Hevo, companies can build a 360-degree view of their customers by combining data from multiple disparate data sources and applications including sales CRM, advertising channels, marketing tech, financial system software, and customer support products.
Data and information stored in these applications are often siloed, and it's difficult for companies to get a complete view of their customers and business metrics. Hevo solves this problem for its customers.
