The Role
The Account Manager is responsible for managing strategic relationships with enterprise clients, driving sales growth, and overseeing contract management. The role requires strong relationship-building, communication, and proactive problem-solving skills.
Summary Generated by Built In
At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving leaders in manufacturing, retail and transportation.
Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment.
The Account Manager plays a key role within our Global Account Management team, owning strategic relationships with enterprise clients and driving outcomes aligned with both customer and company objectives. This role requires a proactive, relationship-focused professional who can effectively align cross-functional teams, cultivate growth opportunities, and ensure TreviPay continues to deliver exceptional value to our clients.
Essential Duties & Responsibilities:
Relationship Management
o Manage relationships with key stakeholders and champion overall customer strategy.
o Maintain deep understanding of each client’s competitive landscape and target markets.
o Monitor and communicate relevant news, trends, and insights.
o Actively listen, address conflict, and ensure team alignment with customer requirements.
o Serve as an escalation point for issues and drive timely, accurate resolutions.
o Lead recurring business reviews to:
• Maintain the TreviPay–client relationship
• Discuss product/service evolution
• Drive continuous improvement
• Explore enhancements, rollouts, and expansion
• Review contractual performance
• Understand client growth initiatives
• Define and measure strategic action plans
Sales & Growth
o Achieve/exceed annual revenue and profitability goals, maintain accurate forecasting.
o Lead day-to-day management and optimization of growth plans.
o Drive proposal development, contract negotiation, business case preparation, and implementation of white-space opportunities.
Contract Management
o Act as the steward of client contracts, including:
• Renewals and renegotiations
• Drafting/managing amendments
• Monitoring contract compliance
General Responsibilities
o Understand and accurately communicate TreviPay solutions and processes.
o Apply account management best practices (goal-setting, account planning, task management).
o Demonstrate TreviPay’s core values: Tenacity, Ingenuity, Empathy.
o Develop presentations as needed (training, conferences, internal updates).
o Represent TreviPay professionally in all interactions.
Desired Strengths & Experience
o Excellent relationship builder with strong communication skills.
o Proactive, strategic thinker with commercial mindset.
o Highly organized, responsive, and strong at prioritizing.
o Self-motivated and able to motivate others.
o Competitive spirit with ability to influence across a matrixed environment.
o Thrives under pressure and manages complexity effectively.
Qualifications
o Bachelor’s degree preferred.
o Advanced proficiency in Microsoft Office.
Why you will love working at TreviPay
· Competitive salary
· Paid parental leave
· Generous paid time off
· Medical, dental, vision, FSA, Life/AD&D, long and short term disability
· 401K matching
· Employee referral program
At TreviPay we believe:
· in saying yes to unique and challenging requirements
· empowered team members are creative team members
· our products make the customer’s day just a little bit better
· work/life balance makes us all more effective
TreviPay is an Equal Opportunity and Affirmative Action Employer. We welcome all veterans and disabled applicants.
Individuals with disabilities will be provided reasonable accommodation to participate in the job application and/or interview process. Please contact [email protected] to request an accommodation.
Top Skills
MS Office
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The Company
What We Do
At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving leaders in manufacturing, retail and transportation.
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