Jobs at TreviPay

Handles business-to-business collections and accounts receivable activities, including resolving payment issues, conducting collection calls, researching accounts, maintaining aging reports, processing adjustments, and documenting customer interactions in a CRM. Provides customer support, meets service-level metrics, escalates unresolved issues, and collaborates on process improvements and training. This is an initial fixed-term contract requiring invoice reconciliation experience, English proficiency, Excel skills, attention to detail, negotiation ability, and strong communication.

Handles B2B accounts receivable collections, customer inquiries, payment history and invoice requests. Records interactions in CRM systems, performs account reconciliations, resolves root causes, manages strategic customer relationships, supports process improvements, and collaborates with internal and external stakeholders. Requires professional fluency in English and Spanish, strong communication and analytical skills, Microsoft Office proficiency, and Salesforce familiarity.

Processes high volumes of electronic invoices through accurate manual data entry across multiple programs. Follows standardized data security and compliance procedures, meets SLA and SLS performance standards, manages competing priorities, and maintains low error rates. The role also supports process improvements, collaborates with internal teams, responds to questions, completes training, and contributes to consistent service delivery in a repetitive, deadline-driven environment.

Develops and grows a direct-to-driver client portfolio through account management, cold calling, networking, referrals, and new business development. Completes customer applications, submits activations, maintains relationships, manages daily activities, and meets monthly sales quotas. The role requires strong telephone communication, organization, time management, negotiation, and CRM skills while contributing to a collaborative sales team.

Reviews manually adjudicated small-business credit applications across multiple countries, assessing creditworthiness and fraud risk within established policies and regulatory requirements. Makes and documents credit-limit decisions, requests additional information, collaborates with clients and internal teams, supports policy development, and mentors junior analysts. The role requires significant commercial credit expertise, high approval authority, and experience evaluating scored applications.

Leads trade credit portfolio strategy, governance, exposure management, and enterprise credit risk oversight. Advises executives on portfolio quality, delinquencies, concentrations, and forecasts while managing analysts. Builds predictive credit models, queries and analyzes large receivables datasets, audits calculations, diagnoses data issues, and supports executive dashboards. Requires deep expertise in credit risk, B2B receivables, advanced analytics, SQL, programming, and business communication.

Analyze credit, fraud, pricing, and portfolio performance using internal and external data. Cleanse and validate data, monitor predictive models and risk strategies, develop statistical models, identify trends and data-quality issues, and communicate actionable insights to leadership. Collaborate cross-functionally with product, engineering, compliance, and enterprise risk teams to support strategic decisions, improve profitability, and manage B2B credit risk.

Leads day-to-day operations for TreviPay’s outsourced BPO partner across customer support, accounts receivable, collections, and unapplied cash. Owns SLA performance, quality oversight, workforce planning, escalations, contract compliance, performance reviews, and continuous improvement. Manages a small internal team, partners cross-functionally on client onboarding, presents operational insights to leadership, supports contract negotiations, and drives customer-focused service delivery and operational accountability.

Lead strategic account programs end-to-end: build C-suite relationships, drive revenue and profitability, develop multi-year growth and renewal plans, negotiate contracts and amendments, coordinate cross-functional teams, mentor junior account managers, and represent TreviPay externally. Requires strategic planning, market analysis, regular business reviews, and up to 40% travel.

The Program Support Associate provides customer support in Lithuanian and English, manages inquiries, drives resolutions, and identifies process enhancements.

Coordinate collection and maintenance of customer financial documentation per Credit & Risk policy. Manage electronic customer files, perform risk/financial/data analyses and quality assurance, conduct customer outreach, support account reviews, audit files for compliance, generate reports, and collaborate cross-functionally to support initiatives and special projects.

The Business Development Manager is responsible for acquiring new enterprise clients, owning the full sales cycle from prospecting to contract execution, and engaging C-level decision-makers to close complex B2B payment solution deals.