Account Manager

Reposted 19 Days Ago
Be an Early Applicant
Hiring Remotely in Manila, Metro Manila, National Capital Region
In-Office or Remote
Mid level
HR Tech • Professional Services • Consulting
Veremark is a background screening and pre-hire checks provider, supporting the hiring process for businesses everywhere
The Role
Responsible for managing and developing client accounts, fostering partnerships, addressing client needs, and collaborating internally for company success.
Summary Generated by Built In
Company Description

Veremark is the global market leader in background screening and whistleblowing technology, operating in 180 countries. We are experiencing rapid growth and scaling our go-to-market engine to match. We believe deeply in hiring right, investing in our people, and building a high-performance, inclusive, remote-first culture. 

Job Description

As an Account Manager, you’ll be responsible for managing and developing Veremark client accounts, fostering long-term partnerships, and working cross-functionally to support company success.

Key Responsibilities:

  • Cultivate and expand relationships with new and existing clients
  • Assess client needs to identify growth opportunities
  • Identify and address any potential client risks
  • Advocate for client feedback internally
  • Strategically manage accounts and conduct regular review meetings
  • Upsell and cross-sell relevant products and services
  • Collaborate with sales to generate new business
  • Use tools like Hubspot, Monday, Power BI, Slack, and our Operations portal for planning and communication
  • Maintain thorough documentation of client interactions
  • Resolve client inquiries and complaints efficiently
  • Stay informed on industry trends and maintain product knowledge

Qualifications

What We’re Looking For:

  • Experience of working within background screening
  • Experience building effective external relationships
  • Proactive mindset focused on client success
  • Strong problem-solving and initiative
  • Objection handling and negotiation skills
  • Account/Client management experience 
  • Excellent interpersonal and communication skills
  • Confidence and professionalism in presentations

Additional Information

We are an all-remote organisation with ~150 people spread across the world. We value Trust, Integrity, Data and Experience in everything we do - from the way we collaborate to the products we create.

We’re focused on transforming the industry while partnering with many of the leading technology platforms in the People & Talent ecosystem.

And we’re growing fast. Having recently been ranked in Deloitte’s Tech Fast 50 for the second year running, we’re looking for brilliant people, fast thinkers and passionate change-drivers to join our expanding team.

Why Join Veremark

  • Be instrumental in building our revenue operations backbone at a high-growth global company.
  • Work with a mission-driven, inclusive, remote-first team.
  • Have direct impact on how we scale globally and shape the future of trusted workplaces.
  • Opportunities for growth and leadership as we expand operations.
  • Competitive compensation and a dynamic environment

If you’re motivated by continuous improvement, enjoy working cross-functionally, and love turning insights into impactful product outcomes, we’d love to hear from you.

Top Skills

Hubspot
Monday
Power BI
Slack
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The Company
HQ: London
122 Employees
Year Founded: 2018

What We Do

Veremark is a b2b background screening and reference checking platform useable by any company that wants to hire with less risk.

We have digitised and automated the traditional slow and manual processes that either get overlooked or cost companies time and money whilst providing a poor experience to the candidate.

Veremark checks are faster, data-compliant and insightful

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