Account Manager

Reposted 2 Days Ago
Be an Early Applicant
Sydney, New South Wales
In-Office
220K-300K Annually
Mid level
Healthtech • Software • Automation
The Role
Manage current customers and lead generation while improving sales processes and achieving realistic targets. Collaborate with teams and stay informed on industry trends.
Summary Generated by Built In
About you
  • Mature sales career (you’re comfortably closing $50k+ deals)
  • High Drive (love to smash goals & get sh*t done)
  • Passionate about your career & hungry to grow
  • Bonus: Entrepreneurial mindset - you’re passionate about Startups & perhaps want to start something of your own one day
  • Bonus: You’re familiar with / working in the Healthcare Industry
The role

You will be responsible for three areas:

1. Deal Management - cross-sell & up-sell

  • Manage a patch of current customers - supported by our Technical Account Managers who promote adoption
  • Run the full sales cycle meetings, demos, closing etc. - collaborating cross functionally (Product etc.) where required
  • You will be supported by the Lead Gen function (this will make up ~70% of your pipeline)
  • Run an accurate Sales Forecast (from our CRM, Hubspot)

2. Support GTM Improvements

  • Support the continuous iteration and improvement of our GTM Playbook and Sales processes
  • Collaborate with the rest of the GTM Team to foster a great team environment
  • Stay on top of industry themes and trends to keep messaging relevant

3. Supplement Lead Generation in your Patch

  • Build and maintain a strong pipeline by working with existing accounts, and doing some outbound sales activities (via events, emails, phone calls etc.), accurately forecasting pipeline commitments per quarter
  • This will support 30% of your pipeline (remaining 70% comes from our Lead Gen team)
 

What’s it like to work here

  • Realistic Targets: our team consistently meets (& exceeds) targets - we set realistic goals, with supporting teams (Lead Gen, Product etc.) to ensure success 
  • High Performance Meets Real Care: We’re ambitious, growth-focused, and laser-focused on solving meaningful problems, but we always have each other’s backs. No egos, just genuine teamwork.
  • Radical Transparency & Accountability: We operate with extreme clarity and ownership. You’ll thrive here if you’re hungry to learn from failures and grow fast.
  • Fast-Paced & Impact-Driven: Forget rigid structures—our agility drives innovation. You’ll tackle big challenges and see the real-world impact of your work every day.
The Opportunity 

Uncapped commission

  • Opportunity for Highly Driven Achievers to hit aggressive over-achievement accelerators, with uncapped earning potential!

This role has many career path options within 12-24 months:

  • Enterprise AE (220-300k OTE) 
  • Strategic Account Director (240-260k OTE
  • Head of Growth (250-300k OTE)
  • Snr Product Marketing
  • Snr Digital & Content Mgr
    (note: pay for these roles are above market rates)
 

About us

We're a fast-growing, profitable B2B SaaS startup (2x AFR Fast 100).

We believe vulnerable people deserve a safe and great experience.

This inspires us to build great products for the Care Economy.

Which has led to our solutions being used by leading hospitals and over 50% Australian Aged Care.

Our modern, AI-centered software help these organisations:

1. Be confident their Extended Workforce is compliant; ensuring only Compliant people are on-site around vulnerable people

2. Drastically improve their time-to-hire, tackling staff shortages

3. Help them deliver a great experience by collecting and analysing resident feedback to meet Aged Care Standards (e.g NQIP)


What you’ll get
  • 💸 Great salary
  • 💻 New Apple Macbook
  • 📚 Access to 200+ books in a Kindle account 
  • 🏋️‍♀️ Monthly Fitness budget (you can spend it on gym, sports equipment etc)
  • 🧠 Up to 6x psychology sessions p.a at no cost
  • 🧘 Recharge with up to 10x 'You Days' off p.a, used after periods of any intense work.
  • 📝 Professional Development - up to $2,000 p.a for courses
  • 🏖️ Great team offsites, inc a major one each year in Bali
 

Apply Now!

Top Skills

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The Company
HQ: Melbourne, Victoria
41 Employees
Year Founded: 2020

What We Do

Zipline is a "Fast100" startup automating 'Frontline Compliance' workflows HealthCare organisations in Australia & USA. Loved by customers in Health Care such as St Vincent’s, Regis, Calvary and many more. Our Customer Experience RateIt product captures in-the-moment customer sentiment for customers such as Adidas, Coles, Mitre10 and many more. Our 6Q product provides weekly Employee Pulse Surveys, tracking team mood for RAC, Seven West Media and many more. And YES we’re hiring… so please reach out to Jack - our friendly head of talent - to chat.

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