Account Manager

Sorry, this job was removed at 10:21 a.m. (CST) on Tuesday, Aug 12, 2025
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DKI Jakarta
Hybrid
eCommerce • Logistics
The Role
About Ninja

Ninja Xpress is a leading last-mile delivery service company in Indonesia. Since 2015, Ninja Xpress has been delivering success for local SMEs by organising various programs that are ready to support the quick and strategic development of SMEs.

Ninja Xpress provides flexible service options and an easy-to-use system that enables real-time package tracking. These options are supported by professional and dedicated customer service. As a form of Ninja Xpress’s commitment to care for our loyal SMEs, we also have various Ninja Rewards programs such as Point Rewards, Creative Hub, Prima Benefit, Aksilerasi, and Capital Loans, to help our local SMEs with their businesses.

Job Purpose

  • Responsible for developing relationships with key shippers and maintaining existing key shippers by closely engaging and strong relationships, also overseeing business opportunities to develop with. And help key shippers to solve their key problems.

Key Result Area

  • Growing Revenue of assigned shippers through shipper engagement
  • Developing healthy network both internally (within Ninja) and externally for collaborative purpose
  • AM Compliance within Region
  • Data Fulfillment related to complaints, performance, Profiling, and other request from shippers

Requirements

  • Min. Bachelor degree from any major
  • 2-4-year experience in customer service, sales and related field
  • Account Management
  • Data Analyst
  • Business Development
  • Having Good Communication Skils
  • Fluent in english

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The Company
4,902 Employees
Year Founded: 2014

What We Do

Ninja Van Group is a tech-enabled logistics organisation, backed by marquee investors including GeoPost, Alibaba Group, and B Capital Group. Launched in 2014 as an e-commerce express logistics company, it reached 100% network coverage by 2018 with over 2,000 stations and hubs across Southeast Asia. Today, around two million parcels course through its network daily. A decade of operations fortified Ninja Van Group’s e-commerce express network, enabling concurrent diversification across the realms of e-commerce and express logistics. To maximise its scale in e-commerce, Ninja Van Group offers a comprehensive suite of solutions – from digital to full-funnel marketing – to help shippers sell better. As a springboard for expansion beyond e-commerce, Ninja Van Group's e-commerce express network lays the groundwork for venturing into other express verticals, including business-to-business inventory restocking and cold chain.

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