Account Manager

Resource Innovations is seeking an Account Manager to join our growing team in Chicago, Illinois. We are seeking a highly skilled and motivated Account Manager with a strong background in contractor engagement and account management to join our dynamic team. As an Account Manager you will manage contractor relationships and performance to support the success of our residential energy efficiency programs.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

• Develops, manages, and fosters partnerships with customers, trade allies, community-based organizations, stakeholders, subcontractors, and other industry affiliates.  
• Develops short- and long-term outreach and partner collaboration plans to effectively execute the program delivery strategy and support the achievement of program goals. 
• Identifies, tracks, and monitors program participation and assists in generating leads from direct outreach activities as needed. 
• Analyzes program data to direct and guide program delivery and partner collaboration strategies.  
• Forecasts participation in a production, goal-oriented environment.  
• Provides ongoing support and guidance to partners on the program. 
• Leads coordination efforts across partners, clients, and the internal program team.  
• Leads ad hoc meetings/calls with the internal team, partners, and the utility clients on subjects relating to production planning, outreach activities, successes, challenges, and requests for additional support. 
• Delivers presentations and communicates program offerings while tailoring messaging to a variety of stakeholders.  
• Other duties, as assigned. 

• Must be located in the Mid-West.

• Must be able and willing to travel to Chicago approximately 4–5 times per year for in-person meetings or events. Reliable transportation required.
• A Bachelor’s degree and minimum of 3 years of experience in energy-efficiency program implementation preferred.  
• Proven success in engaging community partners, service providers, and trade allies preferred. 
• Ability to work in a fast-paced environment, managing multiple projects and collaborating with cross-functional teams under tight deadlines. 
• Proficient skills with Microsoft Office Suite and CRM tools.  

Preferred skills, education and experience

• Excellent organization and project management skills.
• Client centered and customer service focused. 
• Ability and experience in short and long-range planning and strategy. 
• Detail oriented with the ability to multi-task and self-direct your work. 
• Positive, action-oriented attitude showing initiative and creativity. 
• Exceptional problem-solving skills.
• Excellent presentation skills, including both speaking and writing.
• BPI certified, or willing to become BPI certified.  

Compensation & Benefits

Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position.  The compensation range for the base salary for this position is $65,000 - $80,000.  In addition to base pay, employees are eligible for a discretionary annual bonus.  The stated salary represents the expected compensation for this position.  Final compensation will be determined based on factors such as the candidate's experience, education and location. 

We also offer a comprehensive benefits package that includes three weeks of paid vacation per year; paid holidays; a 401(k)-retirement plan with employer matching; health, dental and vision insurance; and other supplemental benefits. 

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.

Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required.

The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

About Resource Innovations

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.