Jobs at Resource Innovations

Leads the development and scaling of Resource Innovations’ eCommerce, direct-to-consumer acquisition, and performance-marketing capabilities. Owns strategies spanning paid media, lifecycle marketing, digital merchandising, conversion optimization, customer journeys, testing, and analytics. Builds operating processes, playbooks, KPIs, dashboards, partnerships, and talent while connecting marketing performance to sales, enrollment, revenue, and energy-savings outcomes. Partners with account, corporate marketing, technology, analytics, creative, and program teams and provides executive-level performance guidance.

Owns the organization’s network and site infrastructure, including Cisco and Meraki equipment, WAN and VPN connectivity, wireless systems, structured cabling, AV technologies, access control, and telecommunications. Responsibilities include procurement, installation, configuration, maintenance, documentation, vendor coordination, lifecycle management, and systematic troubleshooting across the OSI model. The role primarily works onsite, collaborates with IT and support teams, and travels up to 25%.

Support enterprise identity and access management, including Microsoft Entra ID, user lifecycle processes, Workday synchronization, authentication, SSO, MFA, Conditional Access, and access governance. Administer and troubleshoot Microsoft 365 services, Intune, Azure subscriptions, virtual machines, storage, networking, monitoring, and cloud governance. Participate in incident response, documentation, automation, compliance activities, and cloud modernization initiatives.

Administer and optimize Microsoft Azure and Microsoft 365 infrastructure, including compute, networking, storage, identity, Exchange Online, Teams, SharePoint, OneDrive, monitoring, security, and backup. Automate administrative tasks with PowerShell and Microsoft Graph, troubleshoot incidents, support hybrid environments, document operations, and collaborate with cybersecurity, compliance, service desk, and business teams. The role also contributes to governance, service reliability, licensing, cost optimization, and on-call support.

Coordinates utility-sponsored energy efficiency programs by supporting customers, contractors, applications, rebates, data entry, documentation, troubleshooting, and customer service. Maintains confidential records, handles calls and emails, supports first-call resolution, assists with peer training, and collaborates across departments to meet program goals and compliance requirements. Requires customer service and data entry experience, strong organization, Microsoft Office proficiency, and interest in sustainability.

Leads integrated marketing programs for utility clients and energy initiatives, managing client relationships, campaigns, project plans, budgets, timelines, resources, and deliverables. Coordinates email, paid media, digital, events, website, and print initiatives across internal teams and external partners. Presents recommendations and performance insights, monitors risks and KPIs, supports quality assurance, and improves workflows while ensuring projects meet client objectives and deadlines.

Pricing Analyst manages pricing activities throughout the RFP process, consolidates cost inputs, builds pricing models, analyzes market and financial data, and supports pricing strategy, negotiations, proposal compliance, and leadership approvals. The role collaborates with sales, product, operations, finance, subcontractors, and executive stakeholders to improve margins, deal capture, win rates, and pricing processes for clean energy solutions.

Manages commercial and industrial utility customer accounts and energy-efficiency projects across Puerto Rico. Identifies and evaluates opportunities involving HVAC, lighting, refrigeration, motors, compressed air, and other facility systems; promotes program participation; coordinates customers, contractors, utility representatives, engineers, and business teams; tracks opportunities in CRM; develops sales strategies; and drives projects toward implementation and energy-savings goals.

Lead the architecture and modernization of a complex enterprise SaaS platform while remaining hands-on with critical software design and development. Define technical direction, improve scalability, reliability, security, performance, and maintainability, and guide design and code reviews. Partner across engineering and product teams, resolve complex technical challenges, establish engineering standards, mentor engineers, and translate architectural strategy into practical delivery.

Processes customer incentive payments, prepares and reviews payment batches, performs bank and accounts payable reconciliations, researches discrepancies, and maintains accurate accounting records. The role supports payment fulfillment, 1099 and escheatment requirements, audit readiness, financial controls, and process improvements while collaborating with incentive processing and accounting teams.

Supports utility energy-efficiency programs for commercial new construction by engaging architects, builders, owners, and other market actors. Maintains project pipelines, audits buildings, evaluates HVAC and lighting systems, develops energy models, reviews construction drawings and codes, identifies sustainability opportunities, and supports measurement and verification. The consultant also contributes to program improvement, business development, and customer and partner collaboration.

Leads technical projects supporting energy-efficiency studies and utility programs for commercial and industrial customers. Responsibilities include supervising staff, developing scopes, budgets, algorithms, calculation tools, and savings estimates; performing energy-savings analysis and measurement and verification; evaluating HVAC, natural gas, lighting, refrigeration, and building systems; reviewing technical deliverables; and preparing reports, proposals, and presentations for utility and regulatory stakeholders.

Leads technical projects supporting energy-efficiency studies and utility programs for commercial and industrial customers. Responsibilities include supervising staff, developing scopes, budgets, algorithms, calculation tools, and savings estimates; conducting energy-savings analyses and measurement and verification; reviewing technical work and reports; researching efficiency technologies; and presenting findings to utility and regulatory stakeholders. Requires expertise in natural gas and electricity end-use systems, Python or Excel, statistical analysis, and project management.

Support C&I energy efficiency projects (RCx, virtual Cx, building tune-ups, audits) through data analysis, savings calculations, M&V, field verification, report writing, stakeholder coordination, and software-enhancement feedback.

Leads engineers delivering utility energy efficiency and demand-side management programs. Responsibilities include identifying energy-saving measures, performing energy modeling and economic analyses, supporting project implementation, verifying installations, preparing technical reports, managing quality control, maintaining client relationships, and mentoring junior engineers. The role requires oversight of multiple projects, customer and utility engagement, technical reviews, energy audits, retro-commissioning, and achievement of program energy savings goals.

The Energy Modeling Consultant reviews in-home energy audit data, calibrates energy models, finalizes equipment selections with customers, and ensures BPI-compliant quality assurance. The role conducts or supports field assessments and inspections, resolves QC findings, develops audit protocols, prepares performance reports, and collaborates with program managers, contractors, operations, IT, marketing, and customer service teams. The position is hybrid field and remote office work supporting Arizona energy-efficiency programs.

Lead and improve reporting and automation for Client Services by building and maintaining Tableau and Power BI dashboards, automating reports and reconciliations, expanding data warehouse and API integrations, performing SQL and database analysis, managing QC and governance, and collaborating with software/IT, clients, and vendors to drive reporting improvements.

Lead stakeholder engagement and communications for California market transformation programs; build and maintain partner relationships; coordinate outreach, materials, and meetings; track engagement and support cross-functional teams to advance energy efficiency initiatives.

Serve as primary client lead for compliance initiatives: analyze dashboards and program data to identify risks and improvements, manage project plans and stakeholders, present findings and strategic recommendations, and drive process improvements to enhance program integrity and customer experience.

Lead contractor recruitment and engagement for multifamily energy efficiency programs in New Jersey. Build and manage networks of contractors and trade organizations, coordinate with subcontractor partners, provide training and support, monitor program participation, deliver presentations, and resolve contractor issues to achieve program goals and energy savings.