Jobs at Resource Innovations

Leads business development and sales strategy for energy programs across New England and New York. Secures utility clients, achieves revenue targets, expands DSM and renewable program offerings, develops strategic account plans, manages proposals, builds utility and partner relationships, and coordinates with delivery, regulatory, and operations teams. The role requires established senior utility relationships, knowledge of regulatory cycles, complex deal experience, and approximately 50% regional travel.

Supports energy-efficiency program administration through budget tracking, invoicing, reconciliations, incentive payment processing, financial reporting, workflow documentation, data validation, and process improvement. Coordinates with accounting, processing teams, consultants, subcontractors, and other stakeholders to resolve issues, maintain accurate audit-ready records, meet deadlines, and ensure compliance with internal controls and service-level expectations.

Coordinates marketing projects and campaign timelines for utility energy-efficiency programs. Supports customer communications across email, websites, social media, direct mail, presentations, and events; reviews content for quality and compliance; coordinates creative partners and stakeholders; tracks campaign performance; prepares reports; and maintains organized project files and calendars.

Provides administrative and program support for residential energy efficiency initiatives across the Midwest. Responsibilities include assessing project eligibility, tracking milestones, managing program data, preparing reports, reviewing documentation, supporting customer and contractor communications, coordinating with cross-functional teams, collecting missing information, and assisting with budget tracking and invoicing. The role also supports outreach, quality control, issue escalation, and new program initiatives.

Pulls, validates, reconciles, and analyzes large datasets from multiple systems. Develops routine and ad hoc reports and dashboards, monitors program performance, identifies trends and discrepancies, and supports software testing, data integrations, troubleshooting, and data-quality improvements. Maintains process documentation and collaborates with software and program teams to meet regulatory and energy-efficiency program requirements.

Coordinates project activities, deliverables, administration, databases, reporting, invoicing, documentation, and client communications. Maintains project plans, contract status sheets, records, expenses, equipment, and program data while performing quality assurance and compliance-related tasks. Supports presentations, training materials, meetings, customer requests, and project logistics. Requires strong organizational, communication, accuracy, multitasking, and time-management skills, along with administrative and project coordination experience.

Coordinates BEES and LA Audit programs by tracking deliverables, managing customer and subcontractor communications, maintaining databases and records, supporting scheduling and reporting, conducting research, and performing administrative QA/QC. The role also prepares reporting materials, facilitates coordination meetings, performs data entry, and ensures accurate and timely program documentation.

Supervises daily energy-efficiency survey program operations, including staff coordination, customer outreach, survey scheduling, documentation review, reporting, database updates, quality control, and client support. Conducts outbound calling, represents the program at events, monitors performance and pipeline goals, coaches staff, resolves issues, and recommends process improvements. Requires travel throughout Central and Southern California approximately 30%–40% of the time.

Leads the development and scaling of Resource Innovations’ eCommerce, direct-to-consumer acquisition, and performance-marketing capabilities. Owns strategies spanning paid media, lifecycle marketing, digital merchandising, conversion optimization, customer journeys, testing, and analytics. Builds operating processes, playbooks, KPIs, dashboards, partnerships, and talent while connecting marketing performance to sales, enrollment, revenue, and energy-savings outcomes. Partners with account, corporate marketing, technology, analytics, creative, and program teams and provides executive-level performance guidance.

Owns the organization’s network and site infrastructure, including Cisco and Meraki equipment, WAN and VPN connectivity, wireless systems, structured cabling, AV technologies, access control, and telecommunications. Responsibilities include procurement, installation, configuration, maintenance, documentation, vendor coordination, lifecycle management, and systematic troubleshooting across the OSI model. The role primarily works onsite, collaborates with IT and support teams, and travels up to 25%.

Support enterprise identity and access management, including Microsoft Entra ID, user lifecycle processes, Workday synchronization, authentication, SSO, MFA, Conditional Access, and access governance. Administer and troubleshoot Microsoft 365 services, Intune, Azure subscriptions, virtual machines, storage, networking, monitoring, and cloud governance. Participate in incident response, documentation, automation, compliance activities, and cloud modernization initiatives.

Administer and optimize Microsoft Azure and Microsoft 365 infrastructure, including compute, networking, storage, identity, Exchange Online, Teams, SharePoint, OneDrive, monitoring, security, and backup. Automate administrative tasks with PowerShell and Microsoft Graph, troubleshoot incidents, support hybrid environments, document operations, and collaborate with cybersecurity, compliance, service desk, and business teams. The role also contributes to governance, service reliability, licensing, cost optimization, and on-call support.

Leads integrated marketing programs for utility clients and energy initiatives, managing client relationships, campaigns, project plans, budgets, timelines, resources, and deliverables. Coordinates email, paid media, digital, events, website, and print initiatives across internal teams and external partners. Presents recommendations and performance insights, monitors risks and KPIs, supports quality assurance, and improves workflows while ensuring projects meet client objectives and deadlines.

Pricing Analyst manages pricing activities throughout the RFP process, consolidates cost inputs, builds pricing models, analyzes market and financial data, and supports pricing strategy, negotiations, proposal compliance, and leadership approvals. The role collaborates with sales, product, operations, finance, subcontractors, and executive stakeholders to improve margins, deal capture, win rates, and pricing processes for clean energy solutions.

Lead the architecture and modernization of a complex enterprise SaaS platform while remaining hands-on with critical software design and development. Define technical direction, improve scalability, reliability, security, performance, and maintainability, and guide design and code reviews. Partner across engineering and product teams, resolve complex technical challenges, establish engineering standards, mentor engineers, and translate architectural strategy into practical delivery.

Processes customer incentive payments, prepares and reviews payment batches, performs bank and accounts payable reconciliations, researches discrepancies, and maintains accurate accounting records. The role supports payment fulfillment, 1099 and escheatment requirements, audit readiness, financial controls, and process improvements while collaborating with incentive processing and accounting teams.

Lead data analysis efforts by building and maintaining dashboards, performing SQL queries and data quality checks, analyzing program data to inform recommendations, gathering user requirements, managing projects and UAT, training users, and providing technical support for reporting tools.

The Senior Software Engineer will lead the design, development, and deployment of a scalable SaaS product, collaborate across teams, mentor others, and ensure code quality and sustainability in software solutions.

The Lead Engineer will support customers in identifying and implementing energy efficiency projects, conduct energy audits, and maintain technical analysis for energy solutions.

The Energy Engineering Account Manager will support utility customers in energy-saving projects, manage customer relationships, and drive program participation and project implementation for energy efficiency initiatives.