We are seeking remote Account Manager to join our team.
Responsibilities:
- Cold calling to proactively pursue new prospects to grow the customer base.
- Meet and exceed monthly sales performance goals by servicing existing accounts, obtaining orders, upselling, and establishing new accounts.
- Focus sales efforts by using reports to analyze existing and potential sales understanding opportunities.
- Meet all sales objectives and handle all aspects of completing a sale including paperwork.
- Continually manage daily, weekly, and monthly sales forecasts and prospects using company software, and produce weekly reports.
- Resolve customers’ complaints by investigating problems, developing solutions, and making recommendations.
- Managing and understand each customer’s needs to build strong long-term relationships.
- Maintain long-term relationship with customers.
- Consistent communication with long-term customers.
- Develop and maintain positive relationships with support departments (warehouse, customer service, and accounting).
- Coordinating in-store sales training with vendors and customers.
- Attend vendor training to increase product knowledge.
- Deliver ongoing exceptional customer service with your accounts.
Requirements:
- Minimum 2- 3 years of sales, account management, and customer service experience
- Excellent written, verbal, and interpersonal communication skills in English (C1 Level).
- Ability to communicate and hold a conversation with decision-makers.
- Preferably from a wholesale distribution, retail, and/or manufacturing background (with over 1000 sku's).
- Experience with Business-to-Business sales; Retail sales experience is plus.
- Capacity to sell wholesale physical products.
- Proven track record of cold calling to acquire new business.
- Need to have strong customer service skills and the ability to create and maintain long-term relationships with clients.
- Extremely well organized and detailed oriented with excellent time management in a fast-paced work environment.
- Ability to develop in-depth knowledge about products and markets.
- Proficient in Microsoft Office.
- The candidate must be amenable to use Teramind
About 1840 & Company
1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.
Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.
We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa and Argentina. We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent. Visit www.1840andco.com to learn more about us. To explore a wealth of career opportunities and find a role that suits your unique skills and aspirations, please visit our dedicated jobs portal at jobs.1840andco.com.
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What We Do
Welcome to 1840 & Company. We are changing the way companies hire, manage, and grow their workforce. Our mission is leading the future of work towards a more flexible, inclusive, and efficient global job market, enabling businesses worldwide to overcome staffing and skills challenges with ease and efficiency. As a global leader in business process outsourcing (BPO) and staff augmentation, we offer comprehensive solutions that span from Recruitment Process Outsourcing (RPO) to global compliance and payroll services. Our approach reduces traditional hiring costs by up to 70%, offering a scalable, cost-effective solution for businesses at any growth stage. At the core of our strategy is an advanced AI-driven talent matching system, part of our 1840 Global Talent Cloud, which ensures quick and precise placement of vetted professionals in over 150 countries. This unique capability allows us to provide quality staffing solutions rapidly, addressing the dynamic needs of today's businesses. 1840 & Company is more than just a BPO provider; we are a strategic partner committed to adding value and enhancing productivity. By managing the complexities of international staffing and operations, we enable our clients to focus on their core missions with the confidence that their outsourcing needs are in expert hands. Visit our website at www.1840andco.com to learn more and request a free consultation on scaling your company's growth with global remote talent.
