Account Manager

Say hello to opportunities. 

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.  

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. 

With an unprecedented growth across the business, we are expanding our Sales team and looking for someone who will thrive in a fast-paced, cutting-edge, technology-driven environment.  

This is where you and your skills come in. We’re currently looking for: an Account Manager to support Upmarket Accounts. You will proactively manage a list of RingCentral’s premier installed customers; tasked with cultivating and saturating business within these accounts. With ownership of 200+ current accounts your goal is to uncover and capitalize on upsell opportunities as well as provide a high level of customer service. You will leverage your B2B solution selling skills to grow your book of business and expand the RingCentral footprint within these accounts.  

Job Duties: 

• Become the resident expert our UCaaS Platform including our hosted VoIP solution, Contact Centre, Mobile Applications, and IP hardware. 

• Develop a strong understanding of our customers’ business priorities and systems and utilize our sales methodologies and processes to clearly exhibit the advantages of partnering with RingCentral 

• Be an innovator to help drive the communication message within multiple sub verticals 

Desired Qualifications:  

• Ability to explore and make recommendations to customers based on their priorities. 

• Excellent customer service orientation, face-to-face and virtual (phone/video conferencing) to support remote users. 

• Strong initiative and creativity applied through technology. 

• Vibrant and energetic attitude, willingness to perform and get things done. 

• Familiar with using Salesforce 

• 3 to 5 years B2B upmarket sales experience, preferably in cloud services or SaaS.  

• Demonstrated sales record of meeting and exceeding sales quotas. 

• Success in maintaining existing customer base, cultivating new business, upselling services/products. 

What we offer:  

• Comprehensive medical, dental, and life insurance 

• Pension  

• ESPP/KEEB 

• Paid time off and paid sick leave 

• Paid maternity, paternity & parental leave 

• Wellness programs including 1:1 coaching and meditation guidance with TaskHuman and HeadSpace 

• Employee Assistance Program (EAP) with counseling sessions available 24/7 

• Free legal services that provide legal advice, document creation and estate planning 

• Employee bonus referral program 

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. 

About RingCentral 

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.