This is a remote role within a global team that utilizes cutting-edge technology to stay connected with colleagues worldwide. Occasional travel to a local office may be required for in-person collaboration with your team, as well as for company events, team building activities, or strategic meetings.
Being a Account Manager at iManage Means…
As an Account Manager, EMEA, you are responsible for driving revenue growth through cross-sell and upsell motions within an existing portfolio of SMB and mid-market corporate legal departments across the EMEA region.
These organizations are already iManage customers — your role is to deepen those relationships, expand product adoption, and identify new opportunities within accounts to maximize their value and your revenue impact.
This role requires strong account management discipline, a consultative approach to uncovering expansion opportunities, and the ability to engage cross-functional stakeholders across Legal, IT, and Operations. You will build business cases tied to legal operations efficiency, risk mitigation, and platform consolidation, positioning iManage as an indispensable strategic knowledge platform.
You will operate with full ownership over your book of business and expansion quota, partnering closely with Customer Success, Sales Engineering, Marketing, and leadership to drive predictable, scalable revenue growth across your territory.
iM Responsible For…
- Owning cross-sell and upsell motions across a portfolio of SMB and mid-market corporate accounts in EMEA
- Building and executing strategic account plans focused on expansion and deepening product adoption
- Identifying whitespace opportunities within existing accounts and developing targeted growth strategies
- Leading discovery conversations to uncover unmet needs across Legal, IT, Security, and Operations stakeholders
- Building business cases tied to governance, compliance, risk reduction, and productivity gains
- Positioning additional iManage solutions through structured value-based selling
- Driving product demonstrations and expansion proposals with Sales Engineering
- Managing multi-stakeholder sales cycles with clear qualification and expansion discipline
- Navigating procurement, security review, and contract renewal or expansion processes
- Maintaining accurate account health, pipeline, and forecast data in CRM
- Achieving and exceeding quarterly and annual expansion bookings targets
- Remaining informed on EMEA corporate legal market trends and competitive positioning
iM Qualified Because I Have…
- 3–7 years of B2B sales or account management experience in SaaS or enterprise technology
- Experience managing and growing a portfolio of existing accounts through cross-sell and upsell motions
- A consistent track record of exceeding expansion or renewal quota
- Experience engaging Director, VP, and occasionally C-level stakeholders
- Strong discovery and qualification skills with a consultative selling approach
- Experience building ROI-driven business cases for expansion
- Ability to manage multi-threaded sales cycles across SMB and mid-market accounts
- Pipeline discipline and forecasting accuracy
- Experience using CRM systems such as Salesforce
- Comfort working across EMEA time zones and cultural contexts
- Bachelor's degree or equivalent professional experience
Bonus Points If I Have...
- Experience selling legal technology, governance platforms, or document management solutions
- Experience selling into corporate legal departments or regulated industries
- Familiarity with MEDDIC or value-based sales methodologies
- Experience managing deals involving security, compliance, and procurement scrutiny
Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways!
iM Getting To…
- Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!
- Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.
- Own my career path with our internal development framework. Ask us more about this!
- Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.
- Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.
- Enjoy flexible work hours that empower me to balance personal time with professional commitments.
- Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.
iManage Is Supporting Me By...
- Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it.
- Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.
- Rewarding me with an annual performance-based bonus.
- Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay)
- Matching my pension contribution (up to 6%)
- Offering BUPA private medical insurance & a Simplyhealth cash plan to help with the everyday costs.
- Providing Group life cover (including life insurance, income protection and critical illness protection).
- Encouraging me to take time off with 25 days annual leave, bank holidays, and other life events
- Caring for my mental health and well-being with multiple company wellness days and free access to the Healthy Minds app for mindfulness, meditation and more.
iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to [email protected] so our team members can review.
About iManage…
At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications.
We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.
So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do.
Whoever you are, whatever you do, however you work. Make it mean something at iManage.
iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Learn more at: www.imanage.com
Please see our recruitment privacy statement for more information on how we handle your personal data.
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What We Do
iManage is dedicated to Making Knowledge Work. Over one million professionals across 65+ countries rely on our intelligent, cloud-enabled, secure knowledge work platform to uncover & activate the knowledge that exists inside their business content and communications. We are continuously innovating to solve the most complex professional challenges & enable better business outcomes. Our work is not always easy but it is ambitious & rewarding. We are a people-first company where our employee's wellbeing is our #1 priority! That’s why we offer generous paid time off, private benefit packages that include Health/Vision/Dental/Life, plus our employee assistance program (EAP) and HealthyMinds app to support your mental health and wellbeing. We realize that work is more than just a paycheck; it’s an important part of living and growing. We strive to have a positive impact on families and a commitment to creating an organization where everyone can thrive. We’re on a mission to foster an environment where everyone makes progress, innovates, and comes together as part of a best-in-class workplace. Everyone at iManage plays an important part in achieving our vivid future.
Why Work With Us
We’re looking for people who love a challenge. People who are happiest when they’re working hard, solving problems, and collaborating with the industry’s best and brightest. In exchange, we’ll make sure the work you do here is worth doing. That’s the iManage way. It’s how we do things that might appear impossible.
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iManage Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We provide flexibility for our employees to have a meaningful work-life balance as remote workers, & an option to work from 1 of 7 global offices
