Account Manager

Posted 5 Days Ago
Hiring Remotely in US
Remote
Entry level
Events
SpotMe is the B2B event marketing platform with the tools & production to build amazing customer relationships.
The Role
As an Account Manager, you will manage 40-70 accounts with annual revenue between $15k to $50k, focusing on services scoping, project follow-ups, renewals, and account expansion. You will build expertise in tech sales, learn sales processes, and aim for high revenue retention and growth in your account portfolio within a year.
Summary Generated by Built In

Mission – Why we exist, what we do, and why we need you

SpotMe/Onomi exists to make critical industries and event engagement work better. We give event teams one solution to run their in-person and virtual engagements while capturing every interaction in their CRM. By making events easier to manage and measure, we help create better experiences for customers and employees, at a lower cost. Our solution turns events into meaningful connections that drive results for HR, L&D and sales & marketing.

This position is the ideal role for aspiring talents in tech sales. Self-motivated and with positive energy, you will enjoy a fast pace while building your expertise as a trusted technology advisor. You will be learning how to manage priorities and identify growth opportunities in a large account portfolio. Our most successful Account Managers typically advance to Account Director or Enterprise Account Executive roles within 2-3 years.

As an Account Manager, you will be reporting to the Head of Sales and you will be the primary point of contact for 40-70 accounts with each an annual revenue of $15k to $50k (20%), you will perform services scoping and event projects follow-ups (30%), handle renewals (20%) and expansion (20%), and you will be reporting on your sales activities (CRM updates, sales forecasts and pipeline calls, 10%).

Objectives - The problems you will solve

In your first 1 month, you will onboard, get hands-on with our product, become fluent in our industry, get up to speed with systems, and get introduced to your customers:

  • Learn our product by getting certified with our SpotMe Academy, and by embedding yourself in a virtual event project, an onsite event project and by building your own demo event. 
  • Master our sales processes, sales materials, and systems (Salesforce, Google Suite, PowerPoint, Zoom, Gainsight, Gong) to be able to manage a sales lifecycle from customer request to contract autonomously; successfully conduct a mock scoping & demo call with sales leadership and pass your sales certification.
  • Get introduced to all customers in your portfolio and secure face time with 80% of them, and ensure all purchased projects are planned and on track.
  • Identify accounts at-risk and with potential; for each account, prepare a concrete 3-step action plan leading to the renewal.
  • Issue your first service proposal and win it. 

After 2 months, you will have successfully signed your first renewal, and you will have made progress with 2 at-risk accounts, and issued 1 expansion proposal.

After 12 months, you will have achieved an aggregate 110% annual revenue retention over 40-70 accounts with each an annual revenue of $15k to $50k (80% of accounts: retain 95% of annual revenue; 20% of accounts: expand annual revenue by 30%).

SpotMe recruits, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, parental status, or veteran status.

The Company
HQ: Chicago, IL
110 Employees
Hybrid Workplace
Year Founded: 2000

What We Do

SpotMe is the event management platform for B2B marketers. With over 2 million users and 400+ customers, G2 and Forrester say we are one of the key contenders in the space. Brands like SAP, Pfizer, and KPMG use SpotMe to drive demand, build connections and grow revenue. Our software powers virtual events, webinars, and hybrid meetings with apps, video, attendee engagement, and analytics.

Behind the magic stands a curious, diligent, and humble team with over 30 nationalities. A team that feels a deep pride in the work they do, a team that cares for each other, and a team that always chooses to play the next game.

Why Work With Us

We have a hiring bias: we are looking for people who are curious and have grit. These are two core values that we are very deliberate about when we bring new talents on board. And when your entire team has curiosity and grit, everything flows from there.

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