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Lead technical pre-sales activities for new logo acquisition and expansion. Demo products, provide technical support to sales team, create supporting assets, drive technical discovery sessions, and work within a growth-stage SaaS company environment.
Responsible for delivering Virtual, Hybrid, and In-person events from kickoff to post-meeting review, coordinating internal resources and customer teams, leading projects with high-quality standards, ensuring events are executed on time, tailoring client apps for the best participant experience, and managing the operations team.
Own and manage SpotMe's corporate IT infrastructure and projects, ensure optimal performance of workstations and business applications, provide company-wide support, and maintain hardware and software assets while meeting security requirements and guidelines.
Configure broadcast studio, run rehearsals and live shows, trim video recordings. Requires at least 1 year of experience with live production and specific computer and internet configurations. Fluency in English and either French or German is necessary.
Configure and manage live event broadcasts, run rehearsals and live shows, trim video recordings, and potentially transition to a Project Manager position. Requires experience with live production and specific computer and internet configurations.
Lead and grow the Customer Support team for an enterprise event platform, ensuring best-in-class customer experience. Manage team performance, maintain high customer satisfaction, and handle critical issue escalations.
As the Director of Solutions Engineering at SpotMe, you will lead technical pre-sales activities for new logo acquisition and expansion. This includes demoing SpotMe products, providing technical pre-sales and solution engineering support to the sales team, creating supporting assets for key deals, and driving technical discovery sessions with customers. We are looking for someone with a bachelor's degree in science, technology, engineering, or mathematics, at least 3 years of experience in a client-facing role at a growth/scale-up stage SaaS company, and familiarity with CRM, marketing automation, video and event management products.
The Live Stream Producer will be responsible for configuring the broadcast studio, running rehearsals and live shows, and trimming video recordings. They should have at least 1 year of experience with live production and the necessary computer and internet configuration. The role may require on-site work and has the potential to lead to a Project Manager position.
Configure broadcast studio, run live shows, and trim video recordings for digital events using SpotMe Studio, OBS, Zoom, and StreamYard. Position may lead to a Project Manager role.
Event Coordinator role at SpotMe involving support in delivering Onsite, Virtual, and Hybrid events. Responsibilities include onsite support, virtual support, and potential progression to Project Manager position. Based in Germany with international travel. Fluent in English and German required.
Responsible for managing the SpotMe corporate IT infrastructure, providing company-wide support, leading IT projects, and ensuring security requirements are met. Analyze processes, technologies, and vendors for improvements. Track and maintain hardware and software assets.
Manage over 60 applications with 15 administrators, configure and maintain business applications, provide company-wide support, manage IT projects, analyze processes and technologies for improvements, ensure security compliance, and track hardware and software assets.
Responsible for delivering Virtual, Hybrid, and In-person events from kickoff to post-meeting review. Coordinate internal resources and customer teams for event creation. Lead projects following high-quality standards and ensure great client experience. Utilize Backstage CMS for event customization and participant experience. Manage operations team and travel onsite for events.
Drive product usage and growth with an existing book of accounts, build trust with clients, generate additional revenue, provide personalized recommendations, and partner with teams for account growth and integrations.
Lead and grow a Customer Support team for an enterprise SaaS platform, ensuring high customer satisfaction and support 24/7. Fluent in English, tech-savvy, with proven leadership skills. Collaborate with Product & Engineering teams and manage critical issue escalations. Flexible work hours required. Previous experience in managing teams in different time zones is an advantage.
Responsible for delivering Virtual, Hybrid, and In-person events from kickoff to post-meeting review. Coordinating internal and customer teams for event creation. Leading projects with high-quality standards and best practices to ensure great client experience. Traveling onsite for events and being a Backstage subject-matter expert for customers.
Develop new features for SpotMe's CMS (Backstage) and WebApp, optimize user experience, maintain integrations with external systems, participate in cross-team projects, and refactor legacy code.
Responsible for delivering Virtual, Hybrid, and In-person events from kickoff to post-meeting review. Coordinate internal resources and customer teams for event creation. Lead projects ensuring high-quality standards for great client experience. Manage operations team and be a Backstage subject-matter expert for customers.
Manage over 60 applications with 15 administrators, configure and maintain business applications, provide company-wide support, manage IT projects, analyze processes for improvements, ensure IT infrastructure meets security requirements, track and maintain hardware and software assets.
Responsible for delivering Virtual, Hybrid, and In-person events from kickoff to post-meeting review, coordinating internal resources and customer teams, leading projects with high-quality standards, ensuring events are executed on time, and being a Backstage subject-matter expert for customers.