Search the 18 jobs at SpotMe

As an Account Manager, you will manage 40-70 accounts with annual revenue between $15k to $50k, focusing on services scoping, project follow-ups, renewals, and account expansion. You will build expertise in tech sales, learn sales processes, and aim for high revenue retention and growth in your account portfolio within a year.

The Director of Solutions Engineering will lead technical pre-sales activities, demo SpotMe products to meet customer needs, support the sales team with technical solutions, and drive discovery sessions with customers, ensuring an understanding of their requirements across various verticals.

The Customer Support Manager will lead and develop a high-performing customer support team for an Enterprise SaaS platform, ensuring best-in-class 24/7 customer service, managing escalations, and creating performance metrics. The role requires coaching team members and resolving critical customer issues.

Lead and grow the Customer Support team to ensure a best-in-class customer experience for a digital experience and virtual events SaaS platform, managing support requests, team performance, and cultivating relationships across departments.

The Account Manager is responsible for retaining and expanding relationships with existing customers, driving product usage, and generating additional revenue through project management and event services. They work closely with customers to understand their needs and ensure successful use of the SpotMe platform, responding to user requests and onboarding new accounts.

The Live Stream Producer will set up broadcast studios for events using provided materials, execute test runs and live broadcasts, including managing transitions and polls. Responsibilities may involve travel and could lead to project management roles.

As the Director of Solutions Engineering, you will lead technical pre-sales efforts, demonstrating SpotMe products tailored to customer needs, providing solution engineering support, and creating engagement assets. Your role will involve collaboration with diverse teams to design compelling solutions and drive technical discovery sessions with clients.

The Account Manager drives product usage and growth for existing accounts, builds relationships with customers, and generates additional revenue through services. They ensure customer success by making personalized recommendations and partnering with teams for onboarding and integration.

The Live Stream Producer will set up broadcast studios, execute test runs, manage live broadcasts, and potentially transition to project management. This job requires digital event production experience and involves operating various software tools for streaming and broadcasting.

The Director of Solutions Engineering will lead technical pre-sales activities for customer acquisition, providing solution engineering support, conducting technical discovery sessions, and creating assets for key deals, ensuring alignment with customer requirements and company goals.

The Customer Support Manager at SpotMe will lead and grow the Customer Support team, ensuring top-notch customer service for the company's SaaS platform. Responsibilities include team management, performance tracking, SLA compliance, and developing relationships with Product & Engineering teams. The role requires flexibility in working hours and dealing with escalated customer issues.

Lead and grow the Customer Support team, ensuring best-in-class support for the digital experience and virtual events SaaS platform. Responsibilities include team management, customer escalation coordination, performance evaluation, and collaboration with Product & Engineering teams to enhance customer satisfaction.

The Account Manager will retain existing customers and drive product usage while generating revenue through upselling services. Responsibilities include building relationships with customers, understanding their needs, onboarding new accounts, and partnering with sales and implementation teams for account growth.

As a Live Stream Producer, you will set up broadcast studios, conduct rehearsals and live streams, and manage transitions and polls. You'll work with provided materials and utilize streaming tools like SpotMe Studio, OBS, and StreamYard.

As the Director of Solutions Engineering, you will lead technical pre-sales activities, demo products tailored to customer needs, support the sales team with solution engineering, create assets for key deals, and drive technical discovery sessions with customers.

The Account Manager at SpotMe is responsible for retaining customers and driving product growth within a designated set of accounts. This includes building relationships with existing users and economic buyers, generating additional revenue through project management and integrating systems, and ensuring customer success with the SpotMe platform.

The Live Stream Producer is responsible for setting up broadcast studios, managing live streams, executing transitions, and conducting tests. This role requires fluency in German and English, experience in live production, and a professional computer setup. The producer may travel and has the potential for project management duties.

The Director of Solutions Engineering will lead technical pre-sales activities, providing solution engineering support to consult on customer use cases, conducting technical discovery sessions, and designing tailored solutions for new logo acquisition and expansion within various key verticals.