Account Manager

Location:

Stoney Creek, Ontario, Canada

Job ID:

R0061671

Date Posted:

2024-09-18

Company Name:

HITACHI ENERGY CANADA INC.

Profession (Job Category):

Sales, Marketing & Product Management

Job Schedule: 

Full time

Remote:

No

Job Description:

At Hitachi Energy, our purpose is advancing a sustainable​ energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation
General Information:
 
Hitachi Energy is seeking an experienced Account Manager located in Ontario, Canada. This position will be responsible for building and expanding relationships with strategically important utility customers. Assigned to key accounts in the region, the Account Manager is responsible for achieving sales targets, pipeline management, relationship management and strategic account planning while maintaining focus on customer satisfaction. The Account Manager represents the entire range of Hitachi Energy products, services, solutions, and systems to specific utility accounts. The Account Manager will also lead the account planning cycle to ensure their needs and expectations are met by the company. The position will report directly to the Vice President of Sales in Ontario.
Responsibilities:
 
Manage the Total Customer Relationship

• Manage, penetrate, and expand coverage at Utility Accounts in Ontario Canada (Distribution, Transmission or generation)

• Develop and /or facilitate relationships with strategic customers at all levels both within Hitachi Energy and within the customer’s organization(s)

• Apply high level business acumen, understanding the customer’s business drivers, industry trends, economic trends, key issues and our competitive landscape

• Act as focal point for problem resolution and initiate/monitor the Customer Complaint Resolution Process

• Monitor and maintain an awareness of all key Hitachi Energy issues within the assigned strategic customers.

Account Management

• Create and execute customer strategic account plan(s) that include: designing the executive relationship strategy, prioritizing opportunities, closing product gaps, driving sales growth and show casting our innovative digital solutions.

• Leverage internal Hitachi Energy channels to maintain and improve customer satisfaction and to maximize revenue

• Achieve annual budget targets and grow Hitachi Energy market share within your strategic accounts.

Opportunity Management

• Maintain an accurate sales pipeline for monthly/quarterly forecasting in SalesForce.com

• Lead the development of the tactical plans to ensure a winning Bid, utilizing the Hitachi Energy Capture Team Selling process

• Provide regular reports, briefings and reviews as required using the agreed processes

• Actively participate in the Account Management community to share ideas, expertise and lessons learned with other Account Managers and teams, to promote cross-Hitachi learning and to identify new solution possibilities

Qualifications:

• Min 5-10 years of related account management, business development or sales experience on Utilities in Ontario (Distribution and Generation Nuclear preferred)

• Channel Management experience is considered a strong asset.

• Proven experience background such as commercial and Engineering.

• Degree and/or Technician or Technologist diploma (e.g. BA, MBA, P. Eng, CTech or CET )

• Must be resourceful, hands-on, driver/hunter for opportunities.

• Proven effective communicator and collaborator

• Proven track record of quota achievement

More about us

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 38,000 people in 90 countries. In fiscal year 2020 we generated business volumes of around $10 billion USD as reported by Hitachi. www.hitachienergy.com

Only selected applicants will be contacted.