About Company:
"A World of Opportunities"Committed to an industry that combines innovation and responsibility, we embody our slogan on a daily basis: "A World of Opportunities". Trust, Reputation, Integrity and Rise are strong values that make up Clayens' DNA!
About the Role:
At Clayens, the Account Manager serves as the primary link between the company and its customers, managing key client relationships, driving revenue growth, and ensuring operational alignment, negotiating terms, coordinating internal teams (Quality, Ops, Supply Chain) for seamless execution, and resolving escalations to meet client needs and profitability goals.
Supervisory Responsibilities:
- None
Duties/Responsibilities:
- Client Relationship Management: Build strong, long-term partnerships with key manufacturing clients, acting as their main point of contact and trusted advisor.
- Business Growth & Strategy: Develop and execute account plans, identify new opportunities, analyze market trends, and drive sales growth and margin improvement.
- Contract & Financial Management: Negotiate complex service agreements, manage pricing, track KPIs, oversee forecasts, and manage financial aspects like budgets and cost savings.
- Cross-Functional Coordination: Liaise with internal departments (Engineering, Quality, Production, Logistics) to ensure customer requirements are met and issues are resolved.
- Operational Oversight: Monitor production, quality, and delivery performance, leading escalations and implementing continuous improvement initiatives with contract manufacturers.
- Reporting: Prepare and present account status, sales activities, financial performance, and strategic reviews (QBRs) to stakeholders and clients.
Qualifications and Experience:
- Proven experience in account management, sales, or supplier management within manufacturing.
- Strong negotiation, communication, and interpersonal skills.
- Understanding of manufacturing processes, supply chains, and quality standards (e.g., manufacturing ERP systems).
- Financial acumen for pricing, costing, and profitability analysis.
- Ability to manage complex data and drive solution-oriented thinking.
- Bachelor's degree in a relevant field (Engineering, Business, Supply Chain) preferred.
Physical Requirements:
- Must be able to lift up to 15 pounds at times.
- Must be able to travel as needed.
Skills Required
- Proven experience in account management, sales, or supplier management within manufacturing
- Strong negotiation, communication, and interpersonal skills
- Understanding of manufacturing processes, supply chains, and quality standards
- Experience with manufacturing ERP systems
- Financial acumen for pricing, costing, and profitability analysis
- Ability to manage complex data and drive solution-oriented thinking
- Bachelor's degree in Engineering, Business, Supply Chain, or a relevant field
- Ability to lift up to 15 pounds at times
- Ability to travel as needed
What We Do
Clayens is a global leader in contract development and manufacturing with a specific expertise in polymer-based solutions, composites, and precision metals. Clayens has nearly 100 years of proven experience in delivering for industry leaders across diversified sectors, including healthcare, aerospace & defense, electrical infrastructure, automotive and industrial equipment. THeadquartered in France, the company has expanded to more than 30 plants in nine countries in Europe, Africa and North America. Clayens develops and manufactures customer-specified products and technical solutions in thermoplastic, thermoset (compression and injection), high-performance polymers, thixomolding, and metalloplastics. Leveraging its leading R&D and engineering teams, Clayens provides end-to-end solutions, deploying innovative technologies to provide cutting-edge applications from design through production, packaging and logistics. With its extensive global presence, robust quality systems, and low-cost manufacturing options, Clayens is large enough to provide customers with high volume customized manufacturing solutions, yet nimble enough to respond to the rapidly evolving needs of our customers and the markets they serve. At Clayens, we see “A World of Opportunities” to capture together.
