Account Manager

Posted 3 Days Ago
Be an Early Applicant
Mississauga, ON, CAN
Hybrid
Junior
Information Technology • Consulting
The Role
Responsible for acquiring and growing enterprise and service provider accounts through IT networking and systems integration sales. Duties include developing account strategies, identifying and closing opportunities, meeting sales quotas, managing executive relationships, preparing RFP responses, presenting complex solutions, forecasting sales, and collaborating with technical teams and external partners. The role requires strong knowledge of networking solutions, consultative selling, account management, and business development.
Summary Generated by Built In

About Charter:

Founded in 1997, Victoria headquartered Charter Telecom Inc. has grown into one of Canada’s foremost fastest growing Information Technology providers in the country, providing a broad array of high value product and service solutions to clients operating some of the most mission critical networks and applications.

If you are looking to be an integral part of a vibrant, success-based environment with the core values of empowerment, flexibility, agility, innovation, high knowledge based, life balanced, and high ethics deeply embedded into the everyday culture, then Charter is a place for you to look. We are a high energy business focused team, providing the highest possible customer experience, with best-in-class engineering support.

About the Role:

As an Account Manager, you are responsible for generating new sales in new accounts with the most complete solution sales offerings available in Canada. This is a hybrid position reporting to our Mississauga office at 2283 Argentia Road, Mississauga, ON L5N 5Z2.

Responsibilities:

  • Successfully promote, develop and sell Charter as a full service, high value-added IT network systems integrator into new Enterprise and Service provider accounts
  • Develop new business models with things like IoT, both inside and outside of Charter's existing client base
  • Detailed intimacy of overall network and communications architecture in large and medium Accounts, and able to map Charter offerings that can deliver desired business outcomes
  • Maintain a solid understanding of the overall technology sector and market changes, from basic requirements to major industry impacting directions
  • Able to develop strategies and tactics to acquire new Accounts to Charter
  • Develop and maintain multiple levels of account relationships with medium and large accounts
  • Possess and maintain an exceptional level of technical knowledge of the company’s broad array of products and services
  • Qualify, develop, and close sales opportunities to meet/exceed required sales targets in both the product and service categories
  • Engage, develop and deliver compelling high end, high value customer presentations
  • Work in a team like manner with all Charter’s external business partners to develop best in class offerings to our customers’ challenges and needs 
  • Demonstrate a high level of cross company teamwork in all activities
  • Work in a team-like manner with all Charter's external business partners to develop best in class offerings to our customers' challenges and needs


Required Qualifications and Experience:

  • At least 1-3 years of experience with a proven record of success in IT Networking sales, detailed account management and business consulting sales skills
    • A university degree in business or related area will prove to be an asset
    • A track record of making quota / closing forecasted deals, including solid weekly forecasting, account heat mapping, pre and post sales process, and ongoing account management skills in both Enterprise and Service Provider accounts 

    Knowledge, Skills & Abilities: 

    • Work effectively and cooperatively with Inside Sales, Administrative logistics and technical teams
    • Relentless pursuit in driving sales opportunities through the sales forecast funnel to closure 
    • Proficiency and deep understanding of complex networking solutions is imperative 
    • Competitive adeptness in setting the stage, business savvy, a strong customer focus, self-confidence, and an ability to manage business relations 
    • A proven ability to develop long-term and mutually beneficial relationships with large accounts, including some expertise at financial modeling and executive level deal discussion 
    • An existing base of strong relationships with new prospective accounts to which you could sell Charter solutions 
    • Proven winning RFP response experience, including thorough working knowledge in using all Microsoft office tools
    • Excellent qualifying skills, closing skills 

    Working Conditions:

    • Overtime as required
    • Travel as required

    Charter is an equal-opportunity employer committed to inclusive, barrier-free recruitment and selection processes. Diversity forms the foundation for excellence and Charter seeks team members who will work respectfully and constructively with everyone. We encourage applications from members of groups that have been historically underrepresented on any grounds listed under the Human Rights Code, including gender, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age and/or self-identify as Indigenous (status, non-status, Metis, and Inuit). To request an accommodation in completing an employment application, pre-employment testing, interviewing or otherwise participating in the employee selection process, please direct your inquiries to [email protected].

    This job posting is effective October 9, 2026 and will close at November 6, 2026. If there are any issues or concerns with the application process, please contact Megan Yeo via [email protected] or 778-402-9257.

    Skills Required

    • At least 1–3 years of experience in IT networking sales, account management, and business consulting sales
    • Proven record of meeting sales quotas and closing forecasted deals
    • Experience with sales forecasting, account heat mapping, pre-sales, post-sales, and ongoing account management
    • Experience managing Enterprise and Service Provider accounts
    • Deep understanding of complex networking solutions
    • Ability to develop long-term relationships with large accounts
    • Experience with financial modeling and executive-level deal discussions
    • Existing relationships with prospective accounts
    • Proven winning RFP response experience
    • Thorough working knowledge of Microsoft Office tools
    • Excellent qualification and closing skills
    • University degree in business or a related area
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    The Company
    HQ: Victoria, British Columbia
    781 Employees
    Year Founded: 1997

    What We Do

    Charter, an award-winning IT solution and managed services provider, was founded in 1997 in Victoria, BC, Canada. We offer a comprehensive portfolio of innovative IT solutions, managed services, project delivery, and consulting services. Our mission is to align people, process, and technologies to build better organizations, enhance communication, boost operational performance, and modernize businesses. Our team of experts leverages a business architecture methodology and a human-centered design approach to drive successful digital transformations for our clients, unlocking new opportunities, generating value, and promoting growth. We provide knowledge and support that extends beyond our clients' businesses, empowering them to focus on their core operations. Forward, Together with Charter, achieving your possible. PODCAST: https://www.charter.ca/podcast

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