Jobs at Charter (charter.ca)

Designs telecommunications facilities and power infrastructure, including layouts, rack elevations, DC power systems, batteries, generators, grounding, cable management, and environmental systems. Prepares construction packages, technical drawings, bills of material, cost estimates, procurement documents, and as-built documentation. Supports site deployments, upgrades, installation reviews, field inquiries, commissioning, and coordination with network, project management, operations, contractors, and remote teams.

Provide Tier 1 and Tier 2 technical support for end-user devices, business applications, Microsoft 365, networks, virtualization, and security systems. Administer accounts, permissions, licensing, Hyper-V environments, backups, firewalls, and infrastructure maintenance. Troubleshoot and resolve hardware, software, connectivity, and access issues; perform patching, monitoring, asset management, vulnerability remediation, documentation, and escalation of complex incidents.

Supports head-office accounting and administrative activities, initially focusing on accounts receivable. Responsibilities include maintaining customer records, entering accurate financial information, resolving receivables issues, supporting cash flow, communicating with customers and stakeholders, and coordinating accounting processes. The role requires strong attention to detail, intermediate Microsoft Office skills, adaptability, organization, and comfort with foreign currency transactions.

Supports enterprise network deployment and migration projects across client sites. Installs, configures, tests, troubleshoots, and validates Juniper wired and wireless infrastructure while assisting migrations from Aruba platforms. Coordinates site activities, maintains deployment documentation and equipment inventory, tracks risks and project status, and supports scheduled maintenance windows, including occasional after-hours and weekend work.