STAMP Account Manager

Posted 2 Days Ago
Be an Early Applicant
L6H 5S3, Oakville, ON, CAN
In-Office
Senior level
Industrial • Manufacturing
The Role
Manage the customer relationship at a manufacturing plant, coordinating repair orders, spare-parts strategy, shipping, inventory, approvals, reporting, and reliability initiatives. Maintain the STAMP database, collaborate with maintenance, purchasing, and engineering personnel, resolve customer issues, identify cost savings, and support plant activities. The role requires manufacturing or maintenance experience, mechanical understanding, strong communication, Microsoft Office proficiency, problem-solving skills, physical mobility, and the ability to lift up to 75 pounds.
Summary Generated by Built In

K+S Services, a SunSource company, offers a full range of industrial repair capabilities with over 866 different Manufacturers and over 122,000 unique part numbers supported. We provide our customers with quality industrial repair services, effective solutions and efficient service through continuous quality improvements. With a growing number of operations throughout the USA, Canada, and Mexico, we offer a variety of exciting opportunities and strive to recognize our associates for their hard work and dedication.  www.k-and-s.com

This position will serve as the primary liaison between K+S Services and the customer on all day-to-day operations. We’re looking for someone with an inquisitive, can-do attitude, excellent social skills, and strong attention to detail.

Competitive salary, medical, dental, vision insurance, and 401K benefits are included. Contact us to find out more!

This position will be located at a customer site in Milton, Ontario.

What You’ll Do:
Maintain and build relationships with key plant personnel from maintenance, purchasing and engineering to provide quality customer service
Set up and execute spare parts strategy with customer, focusing on repairs vs. replacing with new
Ship, receive, and expedite orders as needed
Manage internal "STAMP" database, ensuring accuracy and integrity
Process repair order approvals daily
Oversee and inventory repairable assets
Create reports to measure performance against corporate measurables (on-time delivery, cost savings, quality, inventory, warranty, etc.)
Actively participate in plant-sponsored initiatives, meetings, and activities
Establish regular meeting cadence with plant decision makers
Work with the customers to improve their reliability and introduce cost-saving initiatives
Help solve customer problems and keep industry running!
Apply 5S workplace principles to all work areas

Why You’ll Love Working for Us:
Industry-competitive salary, commissions, and bonus opportunities
Medical, dental, vision insurance, and 401K match
Positive and engaging team mentality with upward mobility opportunities

What We Need from You:
5+ years of manufacturing and/or maintenance experience is preferred
Mechanical background and understanding of technical drawings and machinery is a plus
Strong communication skills – ability to speak clearly, confidently, and professionally
Ability to lift up to 75 lbs. and position requires a lot of walking
Experience operating a forklift is a plus
Proficiency in Microsoft Office programs and the ability to quickly grasp customer software
Strong problem-solving abilities and solution-focused mindset

We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodations in the application process will be returned.    Sun-Source | Privacy Policy

Skills Required

  • 5+ years of manufacturing and/or maintenance experience
  • Strong communication skills and ability to communicate clearly, confidently, and professionally
  • Ability to lift up to 75 pounds
  • Ability to walk extensively throughout the customer site
  • Proficiency in Microsoft Office programs
  • Ability to quickly learn customer software
  • Strong problem-solving abilities and solution-focused mindset
  • Mechanical background and understanding of technical drawings and machinery
  • Forklift operating experience

SunSource Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SunSource and has not been reviewed or approved by SunSource.

  • Healthcare Strength — Healthcare Strength: Medical, dental, and vision coverage with plan options are offered alongside wellness programs and an EAP. Offerings also include HSA/HRA and FSA choices that broaden the health coverage scope.
  • Retirement Support — Retirement Support: A 401(k) with company match is included and called out in employer-provided materials. This provides a clear foundation for long-term savings within the total rewards package.
  • Leave & Time Off Breadth — Leave & Time Off Breadth: Paid vacation and holidays are part of the package, with PTO described as decent and vacation potentially capping near four weeks. These time-off elements contribute to a rounded core benefits menu.

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The Company
HQ: Addison, IL
1,861 Employees

What We Do

SunSource, a leader in industrial and mobile fluid power distribution for over 85 years, provides customers with innovative solutions that help reduce maintenance costs, lower operating costs and increase productivity. The solutions are part of the SunSource Advantage: a comprehensive program offering design and engineering support; supply chain optimization; productivity solutions; value-added services; and repair capabilities. As a national distributor with local presence, SunSource has a unique and dominant position as a full-service resource for the industrial, OEM, MRO and mobile industrial equipment industries. We distribute a broad range of components, but SunSource is much more than a distributor just supplying fluid power components or systems. Along with high-quality products, we provide a commitment to high-quality customer service and technically sound, cost-effective solutions. SunSource’s history of accomplishment and continued growth means that we give the best condition to energetic, driven people to be effective in their role. We pride ourselves on a culture that provides opportunities for development and advancement of our associates. In addition, we build meaningful relations with our customers, suppliers and internal associates. We are all bound by a pledge to a common mission toward providing the highest quality products and services within our industry and achieving the company’s growth objectives

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