Baker Hughes

Account Manager

Posted Yesterday

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Calgary, AB, CAN

In-Office

Entry level

Energy

The Role

Manages refinery chemical-service accounts by building customer relationships, coordinating technical service delivery, supporting sales initiatives, monitoring chemical program performance, and ensuring compliance with service standards. The role collaborates with technicians, account representatives, customers, and internal teams to solve operational challenges, deliver business reviews, and identify opportunities that improve refinery performance and customer value.

Summary Generated by Built In

Account Manager
Driving Customer Value Through Technical Expertise, Sales Support & Operational Excellence

Do you enjoy partnering with customers to deliver innovative chemical solutions that enhance refinery performance?

Are you motivated by the opportunity to build trusted relationships, solve complex operational challenges, and drive commercial success?

Partnering with the best

Baker Hughes is a global energy technology company operating in more than 120 countries. Within our OFSE – Process Solutions – Chemicals (NAL Downstream) business, we deliver high‑performance chemical solutions and technical services that support safe, reliable, and efficient refinery operations. Our teams work closely with customers to optimize performance, reduce risk, and drive continuous improvement.

Fueling your passion

As an Account Manager, you will play a key role in supporting customer accounts, executing chemical program performance, and enabling commercial success. You will help strengthen account relationships, coordinate technical service delivery, and contribute to identifying new opportunities that add value for the customer.

You will support both field operations and commercial activities to ensure compliance, quality of service, and effective communication between customer teams and internal stakeholders.

As an Account Manager, you will be responsible for:

Building long‑term relationships by providing effective account management and understanding customer operational and business needs.
Identifying, coordinating, and collaborating with cross-functional teams to drive projects, technical sales initiatives, and innovative customer solutions.
Preparing and delivering business reviews and technical presentations to customers, leadership, and internal teams.
Managing day‑to‑day operations of refinery chemical programs, including service activities, delivery systems, and performance monitoring.
Supporting technicians and account representatives to ensure accurate execution of chemical applications and service standards.
Demonstrating strong communication skills and the ability to build trust with both customer teams and internal business partners.
Ensuring full compliance with Baker Hughes Sales & Service Standards at key customer accounts.

To be successful in this role you will:

Have experience in refinery operations, downstream chemicals, process treatment, or industrial service delivery.
Have demonstrated strong communication, teamwork, and relationship‑building skills.
Have the ability to manage multiple priorities in a fast‑paced, customer-facing environment.
Have sound analytical and problem-solving abilities to support chemical program performance.
Have been able to support both commercial sales activities and technical field operations effectively.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.

Working with us

At Baker Hughes, we believe our people are our greatest strength. We foster an inclusive and collaborative environment where employees are encouraged to grow, innovate, and excel.

Working for you

Our innovations have transformed the energy industry for over a century. To continue progressing, we look for individuals who embrace change and contribute to building the future.

What You Can Expect

We offer a comprehensive rewards package, including:

Work-life balance and well‑being support
Competitive medical and health benefits
Life insurance and disability programs
Financial savings and investment programs
Additional elective or voluntary benefits

This position requires valid work authorization in the country of employment. The employer is unable to sponsor work authorization for this role at any time.

The Baker Hughes internal title for this role is: Sales Advisor - Sales

Skills Required

Experience in refinery operations, downstream chemicals, process treatment, or industrial service delivery
Strong communication, teamwork, and relationship-building skills
Ability to manage multiple priorities in a fast-paced, customer-facing environment
Sound analytical and problem-solving abilities to support chemical program performance
Ability to support commercial sales activities and technical field operations
Valid work authorization in the country of employment

Baker Hughes Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Baker Hughes and has not been reviewed or approved by Baker Hughes.

Retirement Support — Feedback suggests retirement contributions combine automatic employer funding with a dollar‑for‑dollar match, with immediate vesting on the match. This structure can meaningfully increase savings for employees who participate consistently.
Equity Value & Accessibility — Feedback suggests a discounted employee stock purchase program with regular purchase periods and no brokerage fees provides accessible ownership upside. Program parameters are clearly laid out through the benefits hub and plan materials.
Leave & Time Off Breadth — Feedback suggests exempt staff have flexible, manager‑approved time off while non‑exempt employees accrue vacation and receive paid personal time. Company‑paid holidays and paid parental leave further broaden time‑away options.