Account Manager

Posted Yesterday
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Bangkok, Phra Nakhon, Bangkok, THA
Hybrid
Senior level
Marketing Tech
The Role
Manage and grow relationships with multinational and local key accounts through nationwide customer visits, account reviews, tailored services, contract negotiations, and customer experience strategies. The role focuses on retention, revenue growth, client acquisition, and aligning company solutions with customer needs. It requires frequent executive-level engagement, strong presentations, negotiation, communication, and independent account management.
Summary Generated by Built In
Company Description

Connecting your potential with possibility at SEEK

At SEEK, we work with heart. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We make a positive impact on a truly global scale and our world-class technology solutions connect more people to relevant employment and education opportunities. The work we do impacts people’s lives when it matters.

We value and celebrate the diversity of our employees who rise to the challenge to contribute to the success of our organisation. It’s a fast-paced and supportive environment where everyone is passionate about our common purpose and where our people can create enriching and exciting careers. Our future potential is your opportunity.

‘Our SEEK’

At SEEK our biggest asset is our people, and we are proud of our community of valued, talented and diverse individuals who really know their stuff. Our culture statement, Our SEEK, is all about what makes SEEK unique and a little bit different. Our SEEK clearly outlines the Principles and the Behaviours of our best people, which include:

  •  
  • Passion: we are passionate about SEEK, our purpose, our customers and our community
  • Team: we care about each other and collaborate to achieve together
  • Delivery: we execute with excellence and achieve great results
  • Future: we think and act for the long term

Job Description

  • Cultivate and maintain effective relationships with key accounts to boost customer satisfaction and retention by strategically planning and conducting nationwide customer visits
  • Provide personalized service through in-person meetings, account reviews, reporting, product forums, and tailored activities
  • Develop and implement business strategies that align with both company and client interests, ensuring a comprehensive understanding of their requirements
  • Oversee and negotiate annual contracts
  • Design, execute, and refine customer experience strategies aimed at achieving revenue growth, client acquisition, and improved customer satisfaction

Qualifications

  • Self-motivated and capable of working independently, with a requirement to travel nationwide 75-80% of the time
  • Bachelor’s degree with at least 5 years’ experience in Account Management
  • Strong negotiation skills with senior-level executives, including Managing Directors and CEOs of small to large corporations
  • Proven experience in representing an organization with robust presentation and public speaking abilities
  • Good English Communication skills (TOEIC Score at least 600 or equivalent)
  • Good interpersonal skills, excellent communicator, strong in organization and creating teamwork, good facilitator, consensus builder, and able to manage conflict

Additional Information

The Role

The Account Manager will manage and nurture relationships with key customers, including both multinational and local companies, with a requirement to travel nationwide 75-80% of the time. The role demands a proactive approach to understanding customer needs and challenges to ensure long-term partnerships.

The successful candidate will possess strong relationship-building skills with strategic clients and could recognize and respond to their business needs with our products, services, and solutions.

The Team   

You'll be part of a close team of 5-6 members in a fast-paced, dynamic sales environment where growth and innovation thrive. We're looking for someone with a can-do attitude, growth mindset, and the courage to embrace challenges. If you're ambitious and ready to grow alongside our clients and team, this role—reporting directly to the Sales Manager—is

Skills Required

  • Bachelor's degree
  • At least 5 years of Account Management experience
  • Ability to travel nationwide 75–80% of the time
  • Strong negotiation skills with senior-level executives
  • Experience representing an organization
  • Robust presentation and public speaking skills
  • Good English communication skills, with a TOEIC score of at least 600 or equivalent
  • Strong interpersonal, organizational, facilitation, consensus-building, and conflict-management skills
  • Ability to work independently and be self-motivated

SEEK (seek.com) Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SEEK (seek.com) and has not been reviewed or approved by SEEK (seek.com).

  • Flexible Benefits — Hybrid work and options to purchase or take additional paid leave support work–life balance. Guidance about short periods of working from anywhere further reflects flexibility.
  • Leave & Time Off Breadth — Parental leave entitlements and extra paid days beyond statutory minimum are highlighted. Additional leave categories and volunteering time reinforce time‑off support.
  • Equity Value & Accessibility — An employee share plan matches one share for every two purchased and held for two years, creating long‑term value. The match structure provides a clear path to ownership for those who participate.

SEEK (seek.com) Insights

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The Company
HQ: Melbourne
2,922 Employees
Year Founded: 1997

What We Do

SEEK is a global leader in employment marketplaces, solving real problems for our customers and connecting the right people with the right work. Our platforms are used by approximately 60 million candidates worldwide, we have relationships with over 450,000 hirers and exposure to around 900 million people, which means we really know the markets we are operating in. With an international presence that spans Australia, New Zealand, South-East Asia, Brazil and Mexico, your career can take you in many directions at SEEK.

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