Account Manager

Posted Yesterday
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Mumbai, Maharashtra, IND
In-Office
Junior
eCommerce • Food • Logistics • On-Demand
The Role
Manage restaurant partner acquisition and account relationships for Swiggy in Mumbai. Responsibilities include signing restaurant contracts, generating sales leads, onboarding partners, advising restaurant owners, managing sales administration and reporting, developing business plans, achieving revenue targets, and representing Swiggy in the field. The role requires strong communication, sales aptitude, relationship-building, analytical, Excel, leadership, and influencing skills.
Summary Generated by Built In
Job Description

Work Mandate: Employees will work fulltime from their base location i.e. Mumbai.

About Swiggy:

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fueled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India.

From starting out as a hyperlocal food delivery service in 2014, to becoming India’s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.

Job Description:

● Sign Contracts with restaurants along and handling the inquiries from existing and new client

● Gather sales leads from the market and approach restaurants actively, from no star to 5 stars and get them on board with Swiggy as a partner.

● Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same

● Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish.

● Responsible for managing the sales individually, developing a business plan covering sales, revenue, agreed targets, and promoting the organizations presence and expense controls, meeting agreed targets, and promoting the organizations presence.

● Should be able to handle potential clients when on field as the first in command.

● Being the face of Swiggy in the market and standing up for the values we believe in.

 

Desired Candidate:

● Graduate with 1+ years of experience in sales domain.

● Good working knowledge and experience of e-commerce activities and all online marketing channels

● Confident, Pleasing and a go-getter personality

● Effective communication skills

● Attitude & Aptitude for Sales

● Should be a team player, working alongside people from all walks of life.

● Analytical, good excel skills.

● Leadership and Influencing skills: Identify, builds and uses a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach.

● Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriate solutions. Be able to identify opportunities and recommend/influence for change to increase effectiveness and success on campaigns.

 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

Additional Information

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

Skills Required

  • Graduate degree
  • At least 1 year of experience in sales
  • Working knowledge of e-commerce activities and online marketing channels
  • Effective communication skills
  • Sales aptitude and a proactive, goal-oriented personality
  • Ability to work effectively as part of a team
  • Analytical skills and good Microsoft Excel skills
  • Leadership and influencing skills
  • Initiative and flexibility to adapt to change

Swiggy Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Swiggy and has not been reviewed or approved by Swiggy.

  • Equity Value & Accessibility Equity grants and recurring liquidity events are ongoing, and feedback suggests office employees value this as part of total compensation. These programs provide a meaningful wealth‑creation lever by India tech standards.
  • Parental & Family Support Gender‑neutral parental policies were expanded with extended leave, flexible/part‑time options, bonding leave, fertility/adoption support, and structured re‑entry. Feedback suggests these updates are viewed as progressive and supportive for caregiving.
  • Healthcare Strength Company‑paid accident insurance for delivery partners includes hospitalization and OPD cover with extensions to family members. This safety net is notable within the gig‑economy context.

Swiggy Insights

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The Company
HQ: Bengaluru, Karnataka
5,000 Employees
Year Founded: 2014

What We Do

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. With Swiggy’s New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Guiltfree, we are consistently making waves in the market, while continually growing the opportunities we offer our people. *We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

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