Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.
At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.
THE ROLE
Edelman Intelligence is looking for an Account Manager to join our team in Dubai.
As an Account Manager, you will manage medium to large-scale projects including primary (quantitative and/or qualitative) and/or secondary research methodologies. The role involves working with clients, internally and externally, to build relationships and deliver projects with the support of our team in the UAE and across EMEA.
MINIMUM REQUIREMENTS
- University degree in business, marketing, communications, social or political science, statistics, economics, or any other relevant field
- Previous hands-on experience within Research & Insights either at an agency or in-house
- Strong understanding of the Middle East region, including its cultural nuances, geopolitical landscape, and business environment
- Fluency in English. Fluency in Arabic and other languages is a strong advantage.
- Hands-on experience in data and statistical analysis tools
REQUIRED SKILLS & BEHAVIOURS
- Ability to take ownership of a variety of tasks, a ‘can-do’ attitude.
- Curiosity and problem-solving mindset.
- High degree of accuracy and attention to detail.
- Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
- Ability to articulate and communicate ideas and thoughts.
- Understanding and being open to working with people from different cultural backgrounds
- Experience with a mix of data and insights tools is a strong advantage. This may include – but not limited to – social listening tools (Brandwatch, TalkWalker, Meltwater, Synthesio...), audience intelligence solutions (Global Web Index, Demographics Pro...), trends analysis platforms (Insider Intelligence, Mintel, Google Trends, WARC...), etc.
KEY RESPONSIBILITIES
Project design
- Methodological design (primary and/or secondary): scope of work, research tools, deliverables…
- Project planning and internal resource management
- Tracking project-related costs and revenues to ensure their commercial profitability
Production
- Data analysis (from primary and secondary sources) and creation of storytelling reports
- Development of recommendations and key insights
- Creation of presentations for internal stakeholders at Edelman for our end clients
- Providing strategic and consultative guidance to the Edelman teams and our end clients
- undefined
Project management
- Working on several projects at the same time (in different subject areas and with different teams)
- Managing stakeholders’ relationships, both internal and external
Ensure client satisfaction by delivering high-quality client servicing
undefined
People management
- Training junior profiles and sharing knowledge when relevant
- Efficiently delegating tasks and setting clear goals for more junior team members
- Providing team members with ongoing constructive feedback
Business Development
- Proposal writing, including methodological design and costing
- Developing presentations using visual storytelling
Identifying growth opportunities for existing clients
We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Skills Required
- University degree in business, marketing, communications, social or political science, statistics, economics, or another relevant field
- Hands-on experience in Research and Insights within an agency or in-house environment
- Strong understanding of the Middle East region, including cultural nuances, geopolitical landscape, and business environment
- Fluency in English
- Hands-on experience with data and statistical analysis tools
- Fluency in Arabic or other languages
- Experience with social listening, audience intelligence, trends analysis, and other data and insights tools
Edelman Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Edelman and has not been reviewed or approved by Edelman.
-
Healthcare Strength — Benefits are described as comprehensive, with health plans commonly framed as a strong part of the overall package. Mental and physical well-being programs are also emphasized as meaningful support.
-
Flexible Benefits — Work flexibility is positioned as a standout, including hybrid routines and a “Work From Anywhere” option for part of the year. Flexible public holidays are also highlighted as adding practical choice to how time is used.
-
Retirement Support — Retirement offerings such as a 401(k) match (and pension-style contributions in some markets) are consistently presented as a solid component of total rewards. This tends to improve overall package value even when base pay feels less competitive.
Edelman Insights
What We Do
Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead, act with certainty and earn the lasting trust of their stakeholders. We develop powerful ideas and tell magnetic stories that move at the speed of news, make an immediate impact, transform culture and spark movements. Since our founding in 1952 by Dan Edelman, we have remained an independent, family-run company. We use our profits to strengthen our business, provide our employees with opportunities to grow, advance our industry, and serve as a responsible citizen of the world. Every day, we strive to live and work by a long-held set of core values: the pursuit of excellence, the freedom to be curious, the courage to do the right thing, and a commitment to improving society. Edelman is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities
