The Role
Manage client accounts and relationships for PR campaigns, develop strategic communications plans, oversee projects and deliverables, coordinate internal and external resources, analyze campaign performance, prepare reports, and conduct media outreach. The role also includes presenting recommendations to clients, identifying growth opportunities, maintaining journalist relationships, and mentoring junior team members.
Summary Generated by Built In
About us:
Luna PR is a multi-award winning global public relations and communications agency headquartered in Dubai, with offices in the US, UK, and Asia. Since 2017, the agency has proudly served over 600 web3, fintech, and emerging tech clients - from startups to established multinational corporations and government bodies. The agency operates in tandem with clients as strategic partners, ensuring a forward-thinking approach to communication.
In the ever-evolving landscape of technology, Luna PR remains at the forefront, crafting innovative narratives that captivate and inform. Our mission is to actively contribute to the widespread adoption of disruptive technologies.
Job Description:
We are seeking a proactive and detail-oriented Account Manager to join our team. The ideal candidate will be responsible for managing client accounts, ensuring their satisfaction, and driving successful PR initiatives. This role requires excellent communication skills, extensive PR experience, a strategic mindset, and the ability to manage multiple projects simultaneously.
Key Responsibilities:
Client Relationship Management:
- Serve as the primary point of contact for assigned clients.
- Build and maintain strong, long-lasting client relationships.
- Understand client goals and develop tailored PR strategies to meet their needs.
PR and Campaign Development and Execution:
- Collaborate with the team to develop and implement PR plans and marketing campaigns.
- Coordinate with clients to approve PR and campaign materials and timelines.
- Monitor and report on PR and campaign performance, providing insights and recommendations for improvement.
Project Management:
- Oversee the execution of multiple projects, ensuring they are completed on time and within budget.
- Manage internal and external resources to deliver high-quality results.
- Ensure all client deliverables meet or exceed expectations.
Strategic Planning:
- Conduct market research to stay informed of industry trends and competitor activities.
- Identify new opportunities for client growth and engagement.
- Develop and present strategic plans to clients, showcasing potential impact and ROI.
Reporting and Analysis:
- Prepare regular reports on PR and campaign performance and key metrics.
- Analyze data to provide actionable insights for future strategies.
- Present findings and recommendations to clients in a clear and concise manner.
Team Collaboration:
- Work closely with the PR, marketing, and creative teams to align efforts and achieve client goals.
- Mentor junior team members, providing guidance and support for their professional development.
- Foster a collaborative and positive team environment.
Media Relations:
- Build and maintain strong relationships with journalists, editors, and other media professionals.
- Develop and execute media outreach strategies to secure coverage for clients.
- Oversee and execute all PR activities and pitching efforts, ensuring consistent and effective communication with the media.
Qualifications:
- Bachelor’s degree in Public Relations, Communications, Marketing, or a related field.
- 3+ years of experience in account management in a PR agency.
- Proven track record of successfully managing client accounts and delivering results.
- Strong interpersonal and communication skills.
- Excellent organizational and project management abilities.
- Ability to think strategically and creatively.
- Proficiency in PR tools.
- Strong analytical skills with the ability to interpret data and trends.
- Experience in building and maintaining media relationships is highly desirable.
- Knowledge and experience in the web3 and emerging tech industry are preferred.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and career advancement.
- A dynamic and supportive work environment.
- The chance to work with a diverse and talented team.
Skills Required
- Bachelor’s degree in Public Relations, Communications, Marketing, or a related field
- 3+ years of account management experience in a PR agency
- Proven track record of successfully managing client accounts and delivering results
- Strong interpersonal and communication skills
- Excellent organizational and project management abilities
- Ability to think strategically and creatively
- Proficiency in PR tools
- Strong analytical skills with the ability to interpret data and trends
- Experience building and maintaining media relationships
- Knowledge and experience in the web3 and emerging technology industry
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The Company
What We Do
Luna is an in-home, technology-enabled physical therapy platform that brings high-quality, outpatient-level care directly to patients’ homes. The company provides physical therapy through home-based visits, aiming to make high-quality outpatient care more accessible outside traditional clinics. Luna reports more than 2 million completed visits and over 85,000 patients served, demonstrating substantial reach in delivering home-based rehabilitation services across the United States.
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