Account Manager

Posted 6 Hours Ago
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Moore, OK, USA
In-Office
Junior
Industrial • Manufacturing
The Role
Manage assigned customer accounts, drive sales growth, resolve issues, and coordinate orders from initiation through delivery. Maintain inventory visibility, track shipments, obtain vendor quotes, and collaborate with Supply Chain, Operations, Quality, and management. Develop account business plans, review Mill Test Reports against customer specifications, support non-conformance resolution, maintain accurate records, and report account performance and market trends. Customer-site visits are required.
Summary Generated by Built In
Overview

Company Name: Tube Supply

Title of Position: Account Manager

Position Type: Full-Time; Non-Remote

Location: Moore, OK


Founded in 2016, Tube Supply provides quality steel tube and bar in alloy, stainless, and carbon for oil and gas applications, including drilling, completions, production, and downhole tools.  Our steel tubular and bar products are tailored specifically to meet the demands of the oil and gas industry, including high pressure, high temperature (HPHT) and sour (H2S) well environments. Tube Supply clients are leading oil and gas service companies, OEMs, and manufacturing centers globally.


Our goal is to maintain a stable, fun work environment while delivering satisfaction to the marketplace.  We live closely by our core values: excellence, loyalty, and fun.  These are seen throughout our interactions with customers, within the company, and in each of our employee’s everyday lives. 

Responsibilities

Description of Responsibilities:

  • Serve as the primary contact for assigned accounts, addressing inquiries, resolving issues, and ensuring high levels of customer satisfaction
  • Drive sales growth by understanding customer needs, proposing tailored solutions, and promoting Tube Supply’s products and services
  • Oversee order processing from initiation to delivery, including managing inventory levels, tracking shipments, and troubleshooting any issues that arise
  • Collaborate with internal departments such as Supply Chain, Operations, and Quality to ensure inventory availability and service delivery
  • Visit customer sites to align with business needs
  • Develop annual business plans for assigned accounts, collaborating with management for appropriate alignment and integration of company goals
  • Approve MTR’s to customer specifications
  • Obtain quotes from vendors, manage relationships and ensure timely response and service quality
  • Assist management and Quality Control with customer Non-Conformances (NCRs)
  • Maintain accurate records of sales, orders, and customer interactions
  • Provide regular updates regarding account performance and market trends
  • Adhere to all HSE, QMS, and corporate policies
Qualifications

Required Skills and Experience:

  • Minimum 2 years of experience in Sales or Sales Support role
  • Minimum 2 years of experience with reading and understanding Mill Test reports and Customer Specifications
  • High level communication, computer, and document processing skills
  • Excellent critical thinking ability
  • High level attention to detail
  • Able to plan, prioritize, and multi-task

Skills Required

  • Minimum 2 years of experience in Sales or Sales Support
  • Minimum 2 years of experience reading and understanding Mill Test Reports and customer specifications
  • High-level communication, computer, and document processing skills
  • Excellent critical thinking ability
  • High attention to detail
  • Ability to plan, prioritize, and multitask
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The Company
2,100 Employees
Year Founded: 1960

What We Do

Triple-S Steel Holdings, Inc. is a family-owned metals supplier and service-center organization providing structural steel, tubing, specialty metals, and value-added processing services. It serves fabricators and customers in construction, manufacturing, infrastructure, energy, and other end markets. Founded in Houston, the company operates more than 50 locations across North America and Colombia, supplying steel products cut and processed for fabrication.

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