Account Manager

Posted 3 Days Ago
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Bandar Utama, Sandakan, Bahagian Sandakan, Sabah, MYS
In-Office
Mid level
Biotech • Manufacturing
The Role
Manage distributor and end-customer relationships, lead commercial negotiations, develop account and distribution strategies, and grow assigned portfolios. The role includes prospecting, converting leads, forecasting sales, monitoring account performance, managing pricing and margins, and reporting strategic updates. Success requires B2B customer relationship management, business acumen, presentation and communication skills, project prioritization, and experience in sales, business development, technical service, or marketing within flavors, chemicals, or ingredients industries.
Summary Generated by Built In

Job Summary

Looking for a role that challenges you while making an impact on products people use every day?

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.

Crafting unique, technology-enabled flavor designs that define the identity of food and beverage brands, shape trends in flavor building and fuel market success.

This role is based in Bandar Utama, Malaysia (hybrid role). Be part of a customer-focused, creative and passionate team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Where You’ll Make a Difference

  • Develop multi-level cross-functional distributors & end customer relationships with key customer decision makers/influencers
  • Contribute/lead commercial negotiation (e.g., core listing, annual pricing, payment terms, rebates/cost savings agreements, supply contracts)
  • Acts as the main distributors/ customers point of contact in all matters
  • Develop commercial strategy for allocated distributor/ customer portfolio
  • Build and execute distribution management plan/ account plans successfully
  • Defend and grow accounts whilst actively scouting for new customers via distributors, transforming leads into profitable business opportunities
  • Accurately forecast and update sales forecast tool (SFT) to capture performance vs budget, business risk & opportunities, new wins
  • Monitor & Provide Account sales performance (monthly / quarterly / annually) and provide strategic project updates to Manager

What Makes You the Right Fit

  • Bachelor Degree in Food Science, Business, Marketing or any other relevant discipline.
  • At least 3-5 years of experiences in Sales, Business Development, Sales Service, Technical Service, or Marketing within flavours, chemical or ingredients industries
  • Ability to deal with financial concepts/processes (pricing/margin/forecasting) and work with IT systems.
  • Ability to deliver in a fast-changing environment with project management and prioritization skills.
  • Excellent presentation skills, capable in creating compelling communication to drive strategy.
  • Comfortable working in a B2B environment with a positive and service-oriented attitude.

How Would You Stand Out?

  • Effective communication skills in English, both verbal and written. Other language proficiency is a plus.
  • Good business acumen and customer relationship management skills.
  • Experiences in food service or it’s value chain.

Why Choose Us?

  • An inspiring and dynamic international working environment.
  • The opportunity to work in a diverse, multidisciplinary team with passionate and talented professional colleagues.

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more

Skills Required

  • Bachelor’s degree in Food Science, Business, Marketing, or a relevant discipline
  • 3–5 years of experience in Sales, Business Development, Sales Service, Technical Service, or Marketing
  • Experience within the flavors, chemical, or ingredients industries
  • Ability to work with financial concepts and processes, including pricing, margins, and forecasting
  • Ability to work with IT systems
  • Project management and prioritization skills
  • Excellent presentation and communication skills
  • Experience working in a B2B environment
  • Effective English communication skills, verbal and written
  • Other language proficiency
  • Business acumen and customer relationship management skills
  • Experience in food service or its value chain

IFF Family of Companies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IFF Family of Companies and has not been reviewed or approved by IFF Family of Companies.

  • Fair & Transparent Compensation Pay is considered competitive in many roles and locations, and compensation is often described as good.
  • Parental & Family Support A global minimum of 16 weeks of fully paid parental leave for all new parents is in place. This policy is positioned as a notable component of the overall package.
  • Leave & Time Off Breadth Core offerings include paid time off, sick days, holidays, and sabbatical leave. Flexible scheduling options such as compressed workweeks and hybrid/remote arrangements are available where feasible.

IFF Family of Companies Insights

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The Company
HQ: Chicago, IL
13,014 Employees

What We Do

Meet IFF: We boldly bring together science and creativity to create what the world needs. An industry leader in food, beverage, health and biosciences, we create essential solutions – from global icons to unexpected innovations and experiences. Equal parts outspoken and analytical, our international collective of thinkers working with customers to bring scents, tastes, experiences, ingredients and solutions for products people crave. With 24,000 employees across 65 countries, more than 110 manufacturing facilities, 100 R&D centers, and 33,000 customers across the world, we’re poised to make a difference on an unprecedented scale. Without our boundary-pushing passion and end-to-end expertise, the future wouldn’t be the same. Visit us at www.iff.com to learn more about how our talented people and new technology are challenging the expected, championing creators and doing more good for people and planet. Explore what sets us apart.

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