We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job DescriptionDevelop, maintain and measure Expeditors’ world-wide activity with your customer(s). Manage all aspects of our relationship to grow revenue and deliver exceptional customer service, including local and global alignment with our execution teams and the customer(s).
JOB EXPECTATIONS & KEY RESPONSIBILITIES
•Dedicate yourself to the success of Expeditors’ and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business.
•Create and communicate a global strategic business plan in alignment with the customers’ and Expeditors’ company goals.
•Penetrate customers’ organization structure at all levels, developing relationships beyond the main point of contact at all locations.
•Focus on product & GEO diversification by owning, being accountable for, and management of your sales pipeline to ensure you deliver revenue growth for Expeditors in excess of 5% yearly.
•Improve your personal knowledge of your customers’ supply chain and industry, their financial objectives, and general business goals in order to continually offer value add services. Create a network diagram to support you on this endeavor.
•Initiate value add solutions based on Expeditors service offerings and technology.
•Establish systems requirements (such as EDI) to better improve our customer connectivity and overall customer service.
•Ensure global visibility and collaboration across Expeditors network (strategic updates, KPI’s, service deliverables and initiatives).
•Follow our established bid process and engage key stakeholders so they are aware of and actively support your efforts.
•Create and deliver effective customer business reviews with emphasis placed on how Expeditors can support customers with achieving their goals and initiatives.
•Establish and monitor performance standards according to agreed KPI’s.
•Ensure customer expectations are clearly documented (through SharePoint or Customer SOP) and communicated effectively.
•Highlight and escalate customers at risk.
•Ensure yields are managed and in line with company expectations with regular review either in SAS (CAM-GAM accounts), or through BI portal (LAM accounts).
•Ensure rates are kept up to date and communicated effectively to operations and customer either through customer SOP or SharePoint.
•Ensure customer is properly set up in Dynamics & customer account according to CHQ expectations.
•Document all meetings, opportunities and any other customer related information in Dynamics; and ensure data is accurate and consistent at all times.
•Achieve and maintain acceptable scoring of related AM measurements including the engagement of corrective measures when applicable.
•Travel when necessary.
Qualifications
•University or equivalent business qualifications
•Minimum 3 years Expeditors’ or industry experience
•Proven work experience in business development
•Knowledge of Expeditors’ product and services
•Knowledge of required Expeditors’ operating systems
•Proficient in MS Office and CRM software
•Ability to communicate up and down management hierarchy with equal effectiveness
•Strong presentation skills
•Strong analytical skills
•Proven problem solving and interpersonal skills
•Charismatic with an ability to connect
Additional InformationExpeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
Salary Range: $45,000 - $55,000
Skills Required
- University degree or equivalent business qualifications
- Minimum 3 years of Expeditors or logistics industry experience
- Proven work experience in business development
- Knowledge of Expeditors products and services
- Knowledge of required Expeditors operating systems
- Proficiency in Microsoft Office and CRM software
- Ability to communicate effectively across management levels
- Strong presentation skills
- Strong analytical skills
- Proven problem-solving and interpersonal skills
- Charisma and ability to connect with customers
Expeditors Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Expeditors and has not been reviewed or approved by Expeditors.
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Equity Value & Accessibility — Equity participation is supported through an Employee Stock Purchase Plan that is positioned as a standout perk, including references to a purchase discount and contribution limits. Stock-plan availability is treated as a meaningful wealth-building component of the overall rewards mix.
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Healthcare Strength — Health coverage is described as comprehensive, spanning medical, dental, vision, and prescription benefits, with additional protections like life and disability insurance. Benefit materials also point to common add-ons such as HSA options, EAP support, and broad baseline coverage in job postings.
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Retirement Support — Retirement benefits include a 401(k) plan with employer matching that is repeatedly cited as a defined component of the package. Auto-enrollment/auto-increase features are also referenced as mechanisms that support participation and savings behavior.
Expeditors Insights
What We Do
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (374) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services. We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors' comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility. To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore. At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."
