Entrata Jobs

Account Manager

Entrata

Account Manager

Posted 2 Days Ago

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Lehi, UT, USA

In-Office

75K-90K Annually

Mid level

Software

The Role

Manage strategic client relationships, understand business objectives, develop account growth and retention plans, identify upsell opportunities, and provide consultative guidance on Entrata’s software. Collaborate with Sales, Implementation, and Support teams to ensure client success, communicate product updates, and expand existing accounts in a quota-bearing sales role.

Summary Generated by Built In

Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

Entrata is seeking a highly motivated and experienced Account Manager to join our dynamic team. As an Account Manager, you will play a crucial role in expanding relationships with our key clients, ensuring their success with Entrata's suite of products and services.

This is a quota-bearing sales role.

Responsibilities will include:

Build and maintain strong, long-lasting relationships with key stakeholders in assigned strategic accounts.

Understand clients' business objectives and challenges, and align Entrata's solutions to address their unique needs.

Develop account plans that outline strategies for growth, upsell opportunities, and retention.

Collaborate with internal teams to identify and pursue expansion opportunities within existing accounts.

Possess a deep understanding of Entrata's product suite and how it adds value to clients.

Provide consultative guidance to clients on best practices, industry trends, and innovative solutions to optimize their use of Entrata's products.

Work closely with cross-functional teams, including Sales, Implementation, and Support, to ensure a seamless client experience.

Communicate effectively with clients to convey product updates, new features, and relevant information.

Qualifications:

3-5 years of experience with technology/software sales (SaaS, PaaS, enterprise software, etc.)

Proven track record of successfully managing and growing a book of accounts.

Excellent communication and presentation skills, with the ability to articulate complex ideas to both technical and non-technical audiences.

Strong analytical and problem-solving skills, with the ability to navigate challenging situations and find effective solutions.

Familiarity with property management, real estate, or related industries is a plus.

Ability to work collaboratively in a fast-paced and dynamic environment.

Comfortable using and explaining complex software solutions; experience with property management software is a plus.

Benefits:

Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

HSA/FSA options and employer-paid disability benefits provided for eligible employees.

Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.

Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.

Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

Bi-annual swag drops for employees

Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles.

Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

It’s a great place to work! Will you join us?

Skills Required

3-5 years of experience in technology or software sales, including SaaS, PaaS, or enterprise software
Proven success managing and growing a book of accounts
Excellent communication and presentation skills
Ability to explain complex ideas to technical and non-technical audiences
Strong analytical and problem-solving skills
Ability to work collaboratively in a fast-paced environment
Familiarity with property management, real estate, or related industries
Experience with property management software

Entrata Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Entrata and has not been reviewed or approved by Entrata.

Healthcare Strength — Healthcare coverage is characterized as comprehensive, with medical/dental/vision options, HSA/FSA access, and disability coverage described as solid. Health insurance is also framed as a relative highlight compared with other parts of the total rewards package.
Retirement Support — Retirement offerings include access to a 401(k) with an employer match, indicating some structured long-term savings support. The match is described with enough specificity to suggest it is dependable, even if not positioned as best-in-class.
Leave & Time Off Breadth — Time-off offerings are portrayed as generous, including PTO/vacation language, periodic company recharge days, and a winter shutdown period. Flexible work options (remote/hybrid where roles allow) are repeatedly presented as part of the broader rewards experience.

Learn more about Entrata's Compensation & Benefits →

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The Company

HQ: Lehi, UT

1,939 Employees

What We Do

Founded in 2003, Entrata® is the only comprehensive property management software provider with a single-login, open-access platform. Offering a wide variety of online tools including websites, mobile apps, payments, lease signing, accounting, and resident management, the Entrata platform currently serves more than 20,000 apartment communities nationwide. Entrata’s open API and superior selection of third-party integrations offer management companies the freedom to choose the technology and software that best fit their needs.