Account Manager

Posted 11 Hours Ago
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11 Locations
In-Office or Remote
Expert/Leader
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
We are shaping the future of digital connectivity the world relies on.
The Role
Drive RAN/Transmission solution sales to mobile operators in Central Asia by building and managing client portfolios, generating leads, presenting tailored 5G solutions, negotiating contracts, collaborating cross-functionally, tracking CRM pipelines, performing market analysis, mitigating risks, and ensuring smooth sales-to-delivery transitions while following compliance.
Summary Generated by Built In
About this opportunity
Join our dynamic team at Ericsson as a Account Manager to drive RAN/ Transmission solution sales and become an integral part of our proactive business development strategy. Leverage your in-depth understanding of our customers' businesses, operations, and objectives to secure profitable outcomes for Ericsson. This role is a fantastic chance to contribute to both Ericsson and our customers' successes and make significant contribution to digitalization and 5G development in Central Asia.
What you will do:
  • As a Account Manager at Ericsson in Central Asia, you will play a key role in driving revenue/ profits and building client relationships.
  • Building, developing, and managing a client portfolio (mobile operators), maintaining strong relationships with new and existing clients to identify new business opportunities.
  • Innovatively create strategies that result in customer expansion and business growth for Ericsson.
  • Generating leads, conducting outreach, and engaging potential customers through calls, emails, and in-person meetings to present tailored solutions from Ericsson portfolio with focus on RAN/ Transmission.
  • Presenting our products or services to clients and clearly articulating their value to close sales and secure long-term contracts.
  • Collaborating with internal Ericsson resources (Pre-sales, Commercial Management, Supply, Delivery, Compliance, etc.) to effectively design and sell comprehensive end-to-end solutions and ensure client satisfaction.
  • Keeping accurate and detailed records of sales activities, pipelines, and performance metrics in our CRM systems, ensuring up-to-date and accessible information.
  • Staying informed on industry trends, product updates, and competitor activities to effectively position Ericsson as Technological and Thought Leader in the market and maintain a competitive edge.
  • Actively engage in market analysis, understanding the current trends to guide business decisions.
  • Mitigate business risks through effective and strategic management practices.
  • Develop our sales targets and take action to achieve it while managing progress and challenges.
  • Smoothly transition from sales to operations, ensuring seamless implementation and execution.
  • Cultivate and foster both internal and external relationships to positively contribute to the success of our customers and Ericsson.
  • Lead projects and work closely with internal and external stakeholders to contribute to the achievement of our strategic goals.
  • Follow Compliance processes and ensure integrity.

What you will bring:
  • Proven experience (ideally 10+ years) as an account manager (sales representative) or in a similar sales or customer service role within a mobile telecommunications vendor.
  • Deep understanding of RAN/Transmission technologies.
  • Experience working in global cross-functional matrix organizations distributed geographically.
  • Experience and deep understanding of compliance processes in a global public company.
  • A bachelor's degree in business administration, marketing, or engineering.
  • Customer expansion and account management expertise.
  • Proficiency in insight selling, contract negotiation, and commercial management.
  • Strong sales presentation, situational agility, and consultative selling abilities.
  • Adaptability to adjust sales tactics based on client feedback and evolving market demands.
  • Market analysis and business risk management skills.
  • Understanding of procurement processes in mobile telecom operators, especially state-owned.
  • Excellent communication, negotiation, and relationship-building skills, with the ability to connect with clients and understand their needs.
  • Effective storytelling and stakeholder engagement skills.
  • Proficiency in using CRM software to manage client information, track leads, and monitor sales performance.
  • Strong self-motivation and goal-oriented mindset, with the ability to work both independently and collaboratively within a fast-paced environment.
  • Proficiency in English and Russian (both written and spoken).

Nice-to-have:
  • Master's Degree business administration, marketing, or engineering.
  • Proficiency in Kazakh, Uzbek or Turkish languages.
  • Sales experience in IT sector.

Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Kazakhstan (KZ) || Almaty
Req ID: 784263

Skills Required

  • Proven experience (ideally 10+ years) as an account manager or similar sales role within a mobile telecommunications vendor
  • Deep understanding of RAN and Transmission technologies
  • Bachelor's degree in business administration, marketing, or engineering
  • Experience working in global cross-functional matrix organizations
  • Experience and deep understanding of compliance processes in a global public company
  • Customer expansion and account management expertise with mobile operator clients
  • Proficiency in insight selling, contract negotiation, and commercial management
  • Strong sales presentation, consultative selling, and situational agility skills
  • Understanding of procurement processes in mobile telecom operators, especially state-owned
  • Proficiency in using CRM software to manage client information and sales pipelines
  • Proficiency in English and Russian (written and spoken)
  • Master's degree or proficiency in Kazakh, Uzbek or Turkish languages

What the Team is Saying

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Ericsson Compensation & Benefits Highlights

  • Healthcare Strength Health coverage options are described as broad, with multiple medical plan choices (often three) plus dental and mental health resources. U.S. materials also reference PPO and HDHP options, and some teams contribute to HSAs.
  • Retirement Support U.S. postings outline a 401(k) with an automatic 3% company contribution plus matching that reaches 4% when employees contribute 5%. This combination is repeatedly listed in role postings and characterized as strong for the sector.
  • Parental & Family Support U.S. job descriptions frequently cite up to 16 weeks paid maternity leave and 6 weeks paid parental/adoption leave at 100% pay. These benefits are positioned as exceeding many U.S. corporate policies.

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The Company
HQ: Stockholm
88,000 Employees
Year Founded: 1876

What We Do

Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.

Why Work With Us

Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.

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