- Career Development
- Competitive Compensation and Benefits
- Pay Transparency
- Global Opportunities Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/
Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/
Tasks and Qualifications:This role requires full ownership of the territory, including market development, customer engagement, opportunity qualification, and closing of complex, long-cycle projects. The individual will work closely with internal teams such as Engineering, Solutions Development, After Market, and Finance to deliver competitive and high-quality solutions.
The position demands a proactive “hunter” mindset, with strong discipline in pipeline generation, customer follow-up, and CRM management. At the same time, the role requires the ability to build long-term relationships and identify repeat business opportunities within existing accounts.
The Account Manager Senior will also play a key role in shaping Dematic’s market positioning in the Bajío, identifying industry trends, competitor activity, and new business opportunities that support long-term growth in Mexico.
Key Responsibilities:
Business Development & Territory Ownership
- Own and develop the Bajío region commercial strategy.
- Identify and pursue new business opportunities through cold calling, networking, and market mapping.
- Build and maintain a strong pipeline aligned with revenue targets.
- Penetrate target accounts and expand Dematic’s footprint in the region.
Account Management
- Develop and manage strategic customer relationships.
- Identify upsell, cross-sell, and repeat business opportunities.
- Understand customer operations, challenges, and long-term needs.
- Position Dematic as a trusted advisor and long-term partner.
Sales Execution
- Lead the full sales cycle: qualification, solution development, proposal, negotiation, and closing.
- Collaborate with Engineering and Solutions teams to define optimal solutions.
- Prepare and deliver executive-level presentations.
- Ensure alignment between customer expectations and internal capabilities.
Commercial Discipline
- Maintain accurate and disciplined CRM (Salesforce) management.
- Develop forecasts, budgets, and pipeline visibility.
- Track opportunity progress and ensure timely follow-up.
- Align with internal processes and approval workflows.
Market Intelligence & Strategy
- Monitor market trends, competition, and customer needs in the Bajío region.
- Provide insights to leadership on growth opportunities.
- Support definition of vertical strategies (Automotive, Retail, 3PL, Manufacturing).
- Contribute to long-term commercial planning in Mexico.
Required Profile
Education
- Bachelor’s degree in industrial engineering, Mechanical Engineering or related field.
- Advanced English proficiency (required).
Experience
- 5–10 years of experience in:
- Technical sales
- Industrial automation
- Material handling
- Supply chain solutions
- Proven experience selling complex solutions.
- Experience managing long sales cycles.
- Experience working with executive-level stakeholders.
Core Competencies
- Strong commercial acumen.
- Hunter mindset with disciplined execution.
- Strategic thinking and territory ownership.
- Ability to manage complex sales processes.
- Strong communication and negotiation skills.
- High level of accountability and ownership.
- Ability to work cross-functionally.
- Resilience and persistence.
Skills Required
- Bachelor's degree in Industrial Engineering, Mechanical Engineering, or related field
- Advanced English proficiency
- 5-10 years experience in technical sales, industrial automation, material handling, or supply chain solutions
- Proven experience selling complex solutions
- Experience managing long sales cycles
- Experience working with executive-level stakeholders
- Discipline in pipeline generation, customer follow-up, and CRM management (Salesforce)
- Ability to lead full sales cycle and deliver executive-level presentations
What We Do
Looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of intralogistics is our home. Our solutions ensure the smooth flow of materials and information in production plants, warehouses, and distribution centers in over 100 countries. We have around 41,000 employees who make a real difference, helping us to become who we are today: the biggest manufacturer of forklift trucks and warehouse handling equipment in Europe, and one of the world’s leading warehouse automation providers. Successful? We are, but it’s all down to the motivated, highly trained, and multi-talented people that work for us. Would you like to be part of an international, diverse team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry. With us, you benefit from numerous development opportunities in a globally active group, including the possibility of working at one of our locations abroad on a temporary basis. No matter which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape our individual action and our collaboration with colleagues, managers, customers, suppliers, and applicants both nationally and internationally. Who makes up the KION Group? With our international brands Linde Material Handling, STILL, and Baoli, as well as regional brands Fenwick and OM, we stand for exceptional technology and service expertise for forklift trucks and warehouse handling equipment around the world. Dematic expands the portfolio with its automated material handling solutions for intralogistics processes in warehouses, production, and sales
