Who We Are
At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.
Our Global Reach
JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.
Learn more about who we are and what we do: https://www.jingdonglogistics.com/
What We Offer
Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.
About The Team
You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
1. Customer Development & Sales Performance
Develop key enterprise customers, including Fortune 500 companies, listed companies, state-owned enterprises (SOEs), and central state-owned enterprises (CSOEs). Identify customer needs, develop and execute sales strategies, achieve sales targets and customer acquisition goals, and continuously expand the business.
2. Solution Development & Sales ExecutionDevelop integrated logistics and supply chain solutions based on customers' procurement and supply chain needs. Lead commercial negotiations, contract signing, and project implementation to ensure effective execution of sales plans and deliver one-stop logistics solutions.
3. Business Opportunity Development & Customer ManagementContinuously identify new business opportunities, manage customer projects and day-to-day account operations, drive business optimization and product adoption, create diversified business application scenarios, and enhance customer engagement and service experience.
4. Market Insight & Cross-functional CollaborationMonitor industry trends, market developments, and customer needs, provide timely market insights, and collaborate closely with Operations, Product, and Business teams to ensure the smooth execution of procurement, fulfillment, delivery, after-sales services, and other business processes.
5. Receivables Management & Customer Relationship DevelopmentManage accounts receivable for customers with credit terms, ensure timely payment collection, provide ongoing after-sales support, strengthen long-term customer relationships, and continuously improve customer satisfaction, loyalty, and business retention.
Qualifications- Bachelor's degree or above; majors in Logistics, Supply Chain Management, Marketing, International Trade, or related fields are preferred.
- At least 3 years of experience in B2B sales, key account development, or customer management. Experience in logistics, supply chain, e-commerce, or related industries is preferred.
- Proven experience in developing enterprise customers, conducting commercial negotiations, and independently driving customer acquisition and project implementation.
- Strong market insight, customer needs analysis, and solution design capabilities.
- Excellent communication, coordination, cross-functional collaboration, and customer relationship management skills.
- Results-oriented, able to work under pressure, and willing to travel as required for business development.
At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply?
Take the next step in your career, apply now and explore the opportunities we have to offer.
Skills Required
- Bachelor's degree or above
- Major in Logistics, Supply Chain Management, Marketing, International Trade, or related field
- At least 3 years of experience in B2B sales, key account development, or customer management
- Experience in logistics, supply chain, e-commerce, or related industries
- Proven experience developing enterprise customers, conducting commercial negotiations, and driving project implementation
- Strong market insight, customer needs analysis, and solution design capabilities
- Excellent communication, coordination, cross-functional collaboration, and customer relationship management skills
- Results-oriented, able to work under pressure, and willing to travel as required
What We Do
JD.com, Inc. (Nasdaq: JD) is China's largest retailer, online or offline, and the world's third largest Internet company by revenue. With more than 300 million customers, JD.com is expanding quickly in China because consumers increasingly demand the authentic, high-quality products JD is known for. We work closely with both domestic brands and top international brands to bring fresh food, apparel, home appliances, baby products and more to Chinese consumers. To power this massive business we operate our own nationwide logistics network, from warehouses to the last mile. We can deliver up to 90% of orders same- or next-day, making our service the fastest and most reliable delivery service of any large-scale e-commerce company in the world. By investing in the most cutting edge technologies, JD.com is shaping the future of retail in China and beyond. Our scientists are working on innovative solutions for all parts of our business using big data, artificial intelligence, robotics, computer vision, virtual and augmented reality, unmanned vehicle systems, and more. Headquartered in Beijing, JD.com is a Fortune Global 500 company with offices around the world, including in New York, Tokyo and a research and development center in Silicon Valley.
