Account Manager

Posted Yesterday
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Echt, NLD
In-Office
3K-6K Annually
Junior
Digital Media • Marketing Tech
The Role
Manage and grow customer accounts in a tech-driven logistics environment. Drive SLA/KPI performance, lead MBRs/QBRs, manage contracts/pricing, identify upsell opportunities, and coordinate with operations and customer service to deliver commercial and operational excellence.
Summary Generated by Built In
Job Description

Echt, Limburg l Full-time l Hybrid | Bonus

Take your next career step as an Account Manager Tech in a fast-growing, high-tech logistics environment. In Echt, you manage key client relationships while driving performance in one of the most advanced supply chain operations in Europe. 

As an Account Manager, you combine strong stakeholder management with a sharp commercial mindset. You know how to translate customer needs into scalable, efficient, and profitable solutions. 

You’ll work in a highly automated, technology-driven environment where innovation, ownership, and continuous improvement are key. 

If this sounds like the right fit for you ,then we’d love to have a conversation with you. 

 

YOUR TASKS 

You are responsible for managing and growing your customer accounts within our Tech division, ensuring both operational excellence and commercial success. 

  • Drive SLA and KPI performance (e.g. on-time delivery, service levels) 

  • Manage customer relationships and act as the main point of contact 

  • Lead MBRs/QBRs and translate insights into improvement plans 

  • Identify growth opportunities such as upselling and service innovation 

  • Manage contracts, pricing, and indexations 

You’ll work closely with operations, business support, and customer service in an international team and report to the Key Account Manager. 

Qualifications

We’re looking for a commercially driven Account Manager who thrives in a dynamic, tech-driven environment. 

  • Bachelor’s or Master’s degree (Logistics, Supply Chain, Business or similar) 

  • 1+ year experience in contract logistics 

  • Strong English skills (Dutch/German is a plus) 

  • Experience with P&L and strong analytical skills 

  • Strong communication and stakeholder management skills 

  • Proactive, structured, and results-driven team player 

WHAT’S IN IT FOR YOU? 

At Arvato, your development doesn’t stop. You’ll work with advanced logistics technology in an environment where innovation is at the core. 

  • Salary between €2,975 and €5,531 , depending on experience 

  • 25 vacation days, extendable to 28 + option to buy extra days 

  • Attractive pension scheme 

  • Travel allowance & employee discounts 

  • Gym discount and bike plan 

  • International, informal, and team-driven culture 

You must have the legal right to work in the Netherlands at time of applying. 

Additional Information

WHAT’S NEXT

Our process is fast and straightforward:

  1. Phone interview with the recruiter;
  2. First interview;
  3. Second interview & case study;
  4. You'll receive an offer within 48 hours;

Arvato is an equal opportunity employer. We assess candidates based on talent and motivation.

 

About Us

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

We want to be a fair and inclusive employer and value the different perspectives of our employees, which contributes to the diversity of our company.

We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.

Acquisition in response to this advertisement is not appreciated.

Ready to further develop a technical organization within a fast-growing logistics environment where technology makes the difference? Apply now.

 

Job seekers should beware of unsolicited emails from anyone claiming to be a recruiter from Arvato, as job scams are becoming more common. These emails are intended to deceive potential applicants to provide personal information that may be used for criminal purposes.

 

Acquisition in response to this advertisement is not appreciated.

Skills Required

  • Bachelor's or Master's degree (Logistics, Supply Chain, Business or similar)
  • 1+ year experience in contract logistics
  • Strong English skills
  • Dutch or German language skills
  • Experience with P&L and strong analytical skills
  • Strong communication and stakeholder management skills
  • Proactive, structured, and results-driven team player
  • Legal right to work in the Netherlands at time of applying
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The Company
HQ: Gütersloh
16,426 Employees

What We Do

Bertelsmann is a media, services and education company that operates in about 50 countries around the world. It includes the entertainment group RTL Group, the trade book publisher Penguin Random House, the music company BMG, the service provider Arvato Group, Bertelsmann Marketing Services, the Bertelsmann Education Group and Bertelsmann Investments, an international network of funds. The company has 165,000 employees worldwide and generated revenues of €20.2 billion in the 2022 financial year. Bertelsmann stands for creativity and entrepreneurship. This combination promotes first-class media content and innovative service solutions that inspire customers around the world. Bertelsmann aspires to achieve climate neutrality by 2030.

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